[**** Trotters Ridge Road] [Charlotte, NC *****]
[****************@*****.***]
Jasmine D. Tillman
Objective
Seeking a challenging position where my strong work ethic,
commitment to excellence and quality customer service are
valued.
Experience
May 2011 - Present American Red Cross
Charlotte, NC
Technician/Customer Service Rep.
Full-Time
0. Manufacture, store and distribute blood products/samples.
Meet the quality and quantity production and distribution
goals established by the department.
0. Data Entry
0. Operate, maintain and perform quality control checks on
equipment. Ensure adequate inventory of required supplies.
0. Perform data entry and operate the computer programs
associated with component production, labeling, storage,
and shipping.
0. Maintain accurate, legible and complete manufacturing
department records.
0. Perform the quarantine and disposition of unacceptable
products/samples.
0. Perform customer service or inventory management as
requested.
Sept 2009 - May 2011 Jet Stream Ground Services
Charlotte, NC
Lavatory/Water Driver/Trainer
Full-Time
0. Drive company vehicle and service Aircraft in a timely
manner
0. Service lavatory tanks and potable water tanks
0. Sanitize Tanks
0. Inventory/Stocking duties
0. Chemical handling
0. Train any new employees
0. Make sure airport Ramp is safe and secure at all times
April 2008 - Sept 2009 Family Dollar Charlotte, NC
Customer Service Rep/Stocker/Cashier
Full-Time
0. Shipping/Receiving
0. Merchandising
0. Data Entry
0. Janitorial Duties
0. Stock all items on the sales floor
0. Provide accurate information regarding availability of in-
stock items
0. Accurately process customer transactions such as orders,
quotes or returns
0. Contact customers following sales to ensure ongoing
customer satisfaction and resolve any complaint
Education
Central Piedmont Community College (Charlotte, North
08/2011-Presen Carolina)
t Associate of Science (Computer Science)
Harding University High School (Charlotte, North
08/2003-06/200 Carolina)
7 High School Diploma
National Honor Society
National Technical Honor Society
Skills
Excellent customer service and Clerical Skills. I am also a fast learner,
multi-tasker and have a great work ethic. Experienced in Microsoft Office,
Word, Excel, Power Point, Access, etc.