Mariel Eubanks Sr.
***************@*****.***
Seeking a challenging position where I can utilize my skills, technical
experience, training experience and an opportunity for advancement to grow
within the company.
Skills:
Typing 45 wpm (+6 years)
Microsoft Word, Power Point, Excel, Outlook and the Internet Experience (+5
years)
Customer Service (+10 years)
Managerial Skills (+1 years)
Warehouse (+2 years)
Gaming Rules and regulations (+4 years)
Professional Experience:
J Curve Technology (February 2013 - June 2013)
(Tier 1 Agent)
- Received inbound calls both customer service and tech support
- Data Entry and Multi-tasking
- Followed and provided both written and oral directions for other agents
- Equipment maintenance
- Performed Network and Windows updates
Potawatomi Bingo Casino (May 2006 - August 2009)
(Security Surveillance Lead/Slot Technician/Security)
-- Basic first aid and emergency treatment(AED)
- Safeguarded sensitive areas
- Monitor Outside Patrol Personnel
- Scan for safety hazards and monitor outside operation
- Prevent thefts and break-ins and minimize solicitation and unruly
behavior
- Document all events subject to denial of entry or service (intoxication,
thefts, bans, etc)
- Overall operation of the Administration Building and report writing
- Cash Handling
- Assembled, installed and maintained machines/parts
- Gaming Software and chip up keeping
- Maintained Casino Operations
- Relocated Slot Machine (Expansion)
JCPenny Warehouse (April 2005-May 2006)
(Warehouse Worker)
- Carried boxes and maintained loading lines
- Sorting, labeling and sealing
- Multi-Tasking
- Organized Warehouse
United States Air Force February 2003 - April 2005
(Information Manager)
- Basic computer assembly (Moved and installed computer workstations)
- Program installation and up keeping
- Moved and installed computer workstations
- Computer labeling and inventory
- Data Entry/Recorded sensitive information
Education:
Training to you (A+ Certification) (CST) Present
Potawatomi Bingo Casino Title 31 Course
USAF Information Managment Course
Keesler AFB, MS (Completed 2004)
Pulaski High School
Milwaukee, WI (Graduated Class 2002)