Customer Service Sales

Benjamin E. Grey, III

703-***-****

acbvga@r.postjobfree.com

Print Production, Purchasing & Operations

Profile: Over 25 years' experience relative to all aspects of estimating,

purchasing, planning, scheduling and production within the Graphic Arts

Industry.

Overview: Ability to quickly analysis internal and external cost and

capabilities to properly estimate, prioritize and schedule jobs

encompassing different departments and responsibilities. Provide concise

and detailed information fostering a positive and productive team

environment. Capable of administering local and national contracts,

ensuring commitments are achieved and invoicing is correct.

Experience:

FedEx Office (Kinko) 2008 - 2011

Center Production Coordinator

. Successfully completed over 150 hours of class room and

online training, focusing on customer service, performing

in a diverse workplace, confidentiality and production.

. Set up and production of machine-acceptable original

material, utilizing advanced photocopying and large format

equipment.

. Operated binding and other auxiliary equipment.

. Performed consultative selling, fulfilled orders, and

provided pricing and customer service.

Classic Printing Center Inc. 2008

Sales Account Representative

. Establishing new accounts within the Washington, DC Metro

geographical area for a mid-size commercial printer.

. Employed time management skills, represented the

company professionally and instilled confidence in

both internal and external clients.

. Increased sales base by more than 30%.

. Developed promotional material and marketing strategies.

Rainbow Graphics Corp. 1999 - 2008

Operations Manager/ Estimator/ Buyer

. Oversaw jobs printed for a mid-size printing company.

. Supervised employees and scheduled workflow through press

area, bindery, mailing, fulfillment and shipping to ensure

constant and efficient workflow.

. Managed daily production meetings between CSR's and Sales

force to ensure on-time delivery and customer satisfaction.

. Estimating, order entry, purchasing and scheduling

utilizing PSI/FoxPro software

. Daily procurement of paper, chemicals, packaging together

with other supplies and services requested.

. Established strong procurement partnerships with outside

suppliers.

TechPrints, Inc. 1988 - 1999

Owner/VP

. Oversaw total operations for a small commercial printing

company.

. Worked directly with customers and employees to ensure

Jobs were understood and handled properly.

. Processed and scheduled all orders and procurement

including space, equipment and outside services as

required.

IBM Corporation 1978 - 1988

Reprographics / Records Management / Purchasing

. Managed procurement of printing, design, slides, photo

shoots and related services for product announcements

required to support the National Marketing Headquarters in

Atlanta.

. Worked closely with Directors of Marketing, Legal and

Suppliers to ensure the integrity of products were

maintained and issues were resolved.

. Provided procurement for several special recognition events

on behalf of IBM's Achievement Conferences.

. Served as the Minority Purchasing Coordinator for IBM as

the initial contact for minority companies to establish

working business partnerships.

Awards: National Administrative Achievement Award through IBM

Small Business Person of the Year Smyrna, Georgia

Associations: Member of IPMA (In Plant Management Association)

Member of BFMA (Business Forms Management Association)

Member of Records Management Association

Education: Chowan University, Associates Degree - Graphics Arts

Cum Laude - 1975 - 1977

President of Phi Theta Kappa - Honorary Society

I have scheduled, supervised and estimated work performed by all equipment

listed below. In addition, I have operated all but 3 and owned several.

Copiers/Large Format

Xerox 250

Xerox 120 Nuevera

Cannon 7105 Image Runner

HP Design Jet 5500 Large Format

GBC 1264WF - Mounting and Laminating

Press

Multilith series - 1250, 1850, 4250, 4975

ABDick series - 360, 360 tandem, 385, 1600

Hamada - 660

Heidelberg - GTO, Quickmaster

Diddie Web

Miehle - 29"

Komori - 40" 4+C, 28" 5+C

Folders

Baum

Stahl

MBO

Cutters

Challenge

Polar

Prism

Seborg

Die-cutters

Heidelberg cylinder

Windmill

Kluge

Stitcher/Trimmer

Mueller Martini

Collators

Thompson

Horizon

Pitney Bowes

Mailing

Buscro

Kirk Rudy

Below is a partial list of outside services and vendors while managing

production, estimating and purchasing at TechPrints and Rainbow.

. Finishing Houses:

Art Laminating

American Printing Finishers

Master Graphics

Southeastern Graphic Finishers

Paperfold (East Point & Doraville)

Gutenberg's Letterpress

C&C Bindery

H.L Bindery

Bindery Depot

Fulfillment Strategies International (FSI)

National Library

King Mailing

. Web/Digital/Color Copy:

Digital Color Group

Advanced Imaging

Vision Web

Graphic Ventures

Do Dads (Kar) Printing

. Envelope Houses:

Announcement Converters

Envelope Graphics

Envelope Solutions

Envelope Mart (EMI)

Specialty Mailers (SMI)

. Binders and Tabs:

Atlanta Vinyl Binders

Fountain Index

. Dies:

A&A Dies

Superior

. Paper:

Athens

Mac

Sabin Robins

Unisource

Xpedx

New Leaf

. CD duplication:

SMG

. Ink, boxes, service:

Gans

Kohl Madden

Hostmann Steinberg

Cut Rate Box

Industrial Tape and Packaging

Action Electric

Paper Handling Solutions

Buscro

Printers Parts

Printers Service

Creo

Contact this candidate