Customer Service Sales

BRIAN W. NANNEN

**** ****** **., *****, ******** 61554 - 1721

309-***-****

******@**********.***

SUMMARY OF SKILLS

. Extensive knowledge of Material Requirements Planning functions

. Performed duties using AS400, and Solarsoft (CMS) manufacturing

operating systems

. Computer experience in Word, Excel, Lotus Notes, and Outlook Express

. Comprehensive experience in production, inventory, and shipping

. Experience in usage of bar coding equipment

. Proficient in blueprint reading

. Management experience

. Able to effectively train and mentor fellow employees

. Possess Six Sigma Yellow Belt

EMPLOYMENT

Matcor Metal Fabrication/Morton Metalcraft, Morton, Illinois 1990 -

2012

Production Planner - 2003 - 2012

. Analyzed and released shop work orders to satisfy customer

requirements

. Maintained re-order points for repetitive use parts

. Evaluated completed orders ensuring proper labor reporting and

material allocation

. Provided sales department with shipping dates on unplanned customer

demand

. Trained new hires in the basic usage of company computer system for

their positions

Customer Service Representative - Intermittent

. Covered sales representatives positions during vacation or long term

absence

. Worked and collaborated within customer managed Electronic Data

Interchange

. Handled all Customer Sales Representative duties for out-of-state

facility (1.5 years)

. Communicated updated demand information to production and shipping

departments

Production Scheduler - 2000 - 2003

. Created daily production schedules for all departments based on

customer demand

. Communicated in-process status of product being produced to sales reps

. Evaluated capacity status in factory and adjusted master schedule

accordingly

Inventory Coordinator - 1996 - 2000

. Generated and executed daily cycle count reports

. Investigated and resolved all inventory discrepancies in warehouse

area

. Maintained 99% inventory accuracy in areas under my control

. Trained warehouse employees on inventory procedures per stated ISO

standards

Technical Assembler - 1990 - 1996

. Set up and assembled parts per blueprint and packaging specifications

. Executed accurate labor reporting and product stocking practices

EDUCATION

2004 Illinois Central College, East Peoria, Illinois

Certificate in Material and Logistics Management

Studies included all disciplines of APICS manufacturing

methodology

4.0 GPA - Member of Phi Theta Kappa International Honor

Society

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