Customer Service Manager
Resume:
**** *********** ******, **********, ****, ***** Phone 513-***-****
E-mail ***********@*****.**.*** Michael Moon
Objective Employment as a Clerk or similar /related position
Education April 1991 Graduate, Cincinnati State Technical and
Community College
Major: Health Technology
Health Unit Coordinator Certificate
Interests and Interested in current events, politics and
activities volunteering. Basketball coach with Cincinnati Public
Schools / Football coach with No. Fairmount Amateur
Athletic Association.
January, 2013 - Present Horseshoe Casino Cincinnati
Work Experience 45202
Security Ambassador
Responsible for enforcement of Ohio revised code
gaming laws, greeting and assisting patrons and
maintaining a safe and enjoyable gaming environment.
April, 2006 - January, 2013 WCPO TV 9
Cincinnati, Ohio 45202
Security Officer
Responsible for providing excellent customer service
and ensuring a safe and secure environment for all
employees, visitors and guest. Daily documentation,
inspections and enforcing WCPO policies and
procedures are just a few of the required duties.
April, 2010 - August, 2010 U.S. Dept. of Commerce /
Census Bureau Cincinnati, Ohio 45202
Assistant Crew Leader / Enumerator
Responsible for collection and data entry of the
decennial data household information throughout
Greater Cincinnati. Assist and train other crew
members when needed. Replace Crew Leader in their
absence.
June, 2008 - April, 2009 U.S. Postal Service
Cincinnati, Ohio 45234
Mail handler
Responsible for all third class and bulk mail
preparation for outbound delivery processing.
January, 2004 - May, 2008 Volunteers of America
Cincinnati, Ohio 45241
Vocational Specialist II
Responsible for the operation, coordination,
instruction, and supervision of Vocational Specialist
I and the consumers in the Day Work Program. Also
responsible for assisting individual consumers in
acquiring and maintaining employment.
December, 1999 - December, 2003 Citizens Committee
on Youth Cincinnati, Ohio 45214
Youth Advocate
Responsible for obtaining and coordinating needed
services for youth within the community and linking
the youth with existing agencies as needed.
Performing evaluations, maintaining accurate records,
and preparing timely reports or several duties
included in this position.
April, 1991 - November, 1999 Cincinnati Children's
Hospital Medical Center Cincinnati, Ohio 45229
Health unit Coordinator
Responsible for all admissions and discharges
including patient data entries, scheduling, charting,
filing and other front desk and office duties
including excellent customer service.
References Leon Locke: Hamilton County Coroners Investigator.
Annabelle Matusoff: Executive V.P. Volunteers of
America. 513-***-****.
Bernadette Dunklin: Unit Manager Children's Hospital
Medical Ctr. 513-***-****.
Michael McCoy: Building Manager WCPO TV 9. (513)
919-1290
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