Customer Service Manager
Resume:
Craig Weaver
Haslet, Texas 76052
Cell: 682-***-****
************@*****.***
Objective Seeking a career with the opportunity for advancement based on
skills gained from experience as Production Control Scheduler or Inventory
Control
General Skills:
Fork Lift(standing and sit down)
Dependable Team Player
MRP/ERP expereince
EMPLOYMENT
April 2002 - Nov 2013, Triumph Fabrication's Fort Worth, Production Control
Scheduler
Releasing work to shop floor per Customer Demand
Scheduled Shop floor to maintain schedule and on time delivery rating to
Customer
Developed Milestones for Customer for critical orders
Coordinated with Shop floor supervision of any critical or expedite
programs
Trouble shooting on issues, ex: paperwork, tooling, or coordinating with
Engineering
Worked shortage report by coordinating with Procurement and shop floor
Coordinating with Program Management to report to Customer of any schedule
change
Supervised a crew of 13 employees in Manufacturing for short term
Worked as Program Manager communicating with Customer on open orders to
maintain on time delivery
Work closely with Inventory Control to maintain accurate inventory of
product.
Reported to upper management on forecast of sales every month
Feb 2001 - April 2002, FSI International Inc, Production Control
Coordinator
Released work to shop floor Customer demand and schedule
Work closely with shop floor to learn how the machines are built and their
purpose
Work in Customer Service and took calls from Service Rep's in the field
when ordering parts and placed requisitions to the stockroom to insure
parts were delivered to the Rep's in the timely manner
Trouble shoot issues, shortage or damaged parts on the shop floor and
resolved them to maintain schedule
May 1999 - Feb 2001, Aerobotics, Production Control Coordinator
Coordinated with shop floor to maintain schedule per Customer demand
Worked all issues on shop floor to insure schedule to Customer
Worked in shipping Dept to insure parts were delivered on time to Customer
Education:
High School Diploma, James Martin, Arlington, Texas
Computer Skills:
Microsoft Excel, Word, and Projects
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