Customer Service Development

*** ******** ****** ****** ****, NJ ***** •201-***-****•*******@*****.***

Taeaise Anderson

Objective

To bring to your security company enthusiasm, dedication, responsibility, and good work ethic, combined with a

desire to utilize my skills obtained through experience in the following areas.

Experience

July 2008-Present

PrimeTime Early Learning Center Hoboken,NJ

Head Teacher/Trainer/Receptionist

Supervised a group of 18 children in a classroom setting

Responsibilities demanded direct basic needs care for children 12-18 months

Planned and implemented daily classroom activities for children

Actively engage children in enrichment activities to develop growth and refine motor skills

Maintain a healthy and safe environment for classroom setting

Perform written evaluations twice a year and work as a team member in

developing/enhancing academic curriculum

Created monthly lesson plans and newsletter, trained and observed new teachers staff in

classroom procedures and curriculum development

Maintain daily communication with parents in regards to child’s progress and class events

Attended workshops and conferences to learn about the professional techniques for child

development

August 2004-October

2007 Wackenhut Corporation Cranford, NJ

Security Officer

Responsible for security of buildings

Responsible of securing the gate

Record transport of products and personnel on the facility

Customer Service satisfaction, problem solving and conflict resolution

July2001-February 2003

Horizon Blue Cross Blue Shield Newark, NJ

D ata Entry Clerk

Prepares source data for computer entry by compiling and sorting information

Enters customer information on keyboard

Maintains data entry requirements by following data program techniques and procedures

June 1999-December 2002

United States Postal Service Kearny, NJ

Mailroom Clerk

Sort mail by zip code for delivery

Operate machines that sorts mail by date and zip codes

Scan packages for outgoing delivery

Education

September 2012-2015

September 2012 New Jersey Sora Certified Newark, NJ

College

Hudson County Community College Jersey City, NJ

Course

June 2005-March 2006

Caliber Training Institute New York, NY

CDA (Child Development Associate)

The program includes child development: birth - school age, appropriate activities, health

and safety, scheduling, communication skills, special education, guidance and discipline

Honors: Academic, participation and perfect attendance awards

Social Worker duties, conflict resolution, and problem solving

References

Kenya Benbow 95 VanWagenen Avenue Jersey City, NJ *********@*****.***

Natalie Gentles 206 Day St East Orange, NJ ******@*****.***

Betsy Corbacho Central Avenue, NJ *************@*******.***

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