Sql Server Customer Service

LUDGER FRANCOIS

*** *****-*******, **********, *** 6L2, Canada

Phone: 305-***-**** or 514-***-****

********.******@*****.***

Qualifications:

More than 8 years of experience as a programmer analyst

Fluent verbally and written in English, French and Spanish

Understanding of the complete cycle of development:

Requirements analysis, functional analysis, organic analysis, development, test plans, production and

maintenance.

Ability to create the functional prototypes required.

Aptitude to evaluate the risks related to the physical and technical safety of the data, the software and

the computer material.

Technical control of relational modeling for the project management.

Customer Service Skills

Excellent communication and customer service

Pleasant and timely manner to Communicate with customers

Handle difficult customers professionally

Excellent teamwork contribution

Excellent ability to work with others, in both supervisory or support staff roles

Education:

Master degree 2 in software engineering (in progress.)

o

University of Sherbrook, (Longueil)

Bachelor of Sciences and Information Technology (equivalency 2007-2010)

o

University of Montreal and University of Quebec

Certificate in data processing (2007)

University of Montréal

Programmer Analyst: Client-Server-web (2002)

Descartes College, Montréal

Assembly and Configuration of computer

Centro de Technologia Universal, Dominican Republic (1999)

Training

SharePoint Administration

SharePoint Application Development

Software and programming language:

C#, VB.net, Asp.net, C, C++, PL/SQL.

Microsoft Visual studio 2005, 2008, 2010 (Framework 2.0, 3.0,3.5, 4.0)

Operating systems: Windows, Linux

Microsoft office suite : Word, Access, Excel, PowerPoint, MS Project, VISIO

Serveur IIS 5,6 et 7, Apache

Database : SQL Server 2005, SQL Server 2008, MySQL, Oracle 10g, Oracle 11g, Transact-SQL

Report Software : Crystal Report

Other language : Java, PHP, jQuery

Work Experience:

Programmer-Analyst (May 2013…….Today) Web based application.

Paradox, Saint-Eustache Intranet and customer web portal

Responsibilities

Develop new applications

Test applications

Add new features to existing applications

Tools used

Microsoft Visual Studio 2013

Microsoft SQL Server 2008

Programmer (June 2012 – December 2012) Application windows:

Tact Conseil, Montreal

Managing scanned documents Assembling images to

Responsibilities

make multi-page

Develop new applications

Test applications

Update existing applications

Tools used

Microsoft Visual Studio 2010

Microsoft SQL Server 2008

Programming language used

Html5 and CSS3

C#

JQuery

Java Script

Consultant (June 2012 – December 2012) 1-This intranet allows document management

Vision Citadelle

2-Worksheet management

Responsibilities

SharePoint Intranet Development

3- Management of the sponsorship

Test applications

A few projects in C#: ASP.Net:

Programmer-analyst (July 2011-May 2012) 1-Shipping Workbench Brief Description of a module:

CAE Montreal

The application consists of several modules including one

Responsibilities of the modules is involved in the management of orders

Develop new applications and the workflow. It communicates to a web service that

Test applications we returned the status of the command in order to close the

Update existing applications transaction.

Tools used for the frontend : Html,JQuery, Java Script

Tools used

Backend : SQL Server, Oracle

Microsoft Visual Studio 2010

Team Foundation Server (TFS) 2-Instructor assessment training

Crystal Report

Microsoft SQL Server 2008 it is an application that manages the training of pilots:

a module of this application presents an online

Programming language used questionnaire that the pilot fill and compiled the results and

Html5 and CSS3 presented in the form of a report with Crystal Report

C#

Tools used for the frontend : Html,JQuery, Java Script

JQuery

Backend : ASP.NET, C#, SQL Server, XML

Java Script

Windows Application: Windows Form

1-Data Synchronization (Oracle to SQL Server).

This application reads through the views in oracle and

updates the SQL Server database . It has been configured

as a programmed task.

Teacher (July 2010 – May 2012)

CDI Computing College Laval

Courses

VB.NET or c#, ASP.NET, Html

Information System

Analysis and Design (UML)

Programmer (September 2008-July 2010) A few projects in C#: ASP.Net:

HIT Global Consultation and service application

development

Fax Broadcaster:

Responsibilities

This application uses an SQL database for sending

Develop new applications

massif of the fax to the doctors she communicates

Test applications

with a fax server in order to know the status of the

Update existing applications

sending and updates the database.

Tools used

Vox Audit: ASP.Net

Microsoft Visual Studio 2010

Tortoise SVN

Crystal Report used by the call center, which updates the database

Microsoft SQL Server 2005

SQL the information doctors

Programming language used Tools used for the frontend : Html,JQuery, Java Script

Html4 and CSS Backend : ASP.NET, C#,SQL Server, XML

VB.net, C#

Java Script, JQuery

Other professional experiences

Math teacher in High School

Commission scolaire des affluents

Mathematics 416,426,514

Consulting in Data processing

Coumbite of Laval

Installation and management of networks (Windows 2003)

Supervise a group of young people in a project

Training of young people in the computer level (Office Suite)

Training the staff in the use of effective network

Web master of the Coumbite web site

References available upon request.

Contact this candidate