Customer Service Sales

RoDerrick Courtney

**** ********* *****

Indianapolis, IN 46235

317-***-****

**********@*****.***

PROFESSIONAL PROFILE

Results-focused, quality-driven Ivy Tech college student currently pursuing

an Associate degree in Accounting. Several years of experience in customer

relations and the ability to multi-task, work well under pressure, and

resolve problems quickly. Proven ability to work in difficult situations

and provide a high level of service to clients. Works well with little or

no supervision or in team environment. Possess strong written and verbal

communication skills and ability to partner across departments to meet the

needs of customers.

SKILLS

Multi-Tasking QuickBooks Accustomed

Dead-line Driven Detail-Oriented

Customer Service Data-Entry Experience

Ambitious Good Communication

Bank Deposits Spreadsheets and Excel

Tracking Sales

EDUCATION

Ivy Tech Community College Indianapolis,

IN

Associate of Applied Science in Accounting Projected Graduation 2014

Course Work to date includes: Introduction to Business, Economics, and

Introduction to computers

WORK EXPERIENCE

Electrician/Telecom sub-contractor Indianapolis, IN

2013

Field construction helper:

- Maintained record of hours - Read tape measure

- Read blueprints - Understood service and repair manuals

Autozone Indianapolis, IN 2012

Sales Associate:

- Used cash registers - Greet customers, guests, visitors, or

passengers

- Priced Merchandise - Stocked and organized goods

- Provided customer service - Processed returned merchandise

Burger King Indianapolis, IN 2011-2012

Supervisor:

- Counted Inventory - Performed monetary safe deposits

- Tracked sales - Assigned work to employees

- Balanced multiple cash registers - Computed financial data

- Monitored operations to verify - Resolved customer complaints

conformance to standards

- Used computers to enter, access and - Conducted training for personnel

retrieve data

[pic]

Contact this candidate