Customer Service Medical

LATERRIA WAGSTAFF

Graduated from Devry University

***************@*****.***

Experience

Customer Service Representative at Convergys

August 2013 - Present (5 months)

Dorectv agent at home

Customer Care Representative at NEW

April 2013 - August 2013 (5 months)

Tech support for Directv

At Home Customer Representative at TeleTech

October 2012 - January 2013 (4 months)

Inbound Customer Service Rep at Teleperformance

March 2010 - May 2010 (3 months)

Assist customers with wireless needs such as troubleshooting a device or adding a device or taking a paymrnt

Customer Service Associate at Ross Stores

November 2009 - January 2010 (3 months)

Skills & Expertise

PowerPoint

Customer Service

Microsoft Office

Microsoft Excel

Microsoft Word

Public Speaking

Outlook

Team Building

Data Entry

Access

Research

Healthcare

Training

Leadership

Team Leadership

Troubleshooting

Call Centers

Telephone Skills

Sales

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Medical Terminology

Medical Records

Education

AmeriTech College-Draper

Medical Coding & Billing, 2013 - 2013

Devry University

Associate's degree, Health Information/Medical Records Technology/Technician, 2009 - 2012

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LATERRIA WAGSTAFF

Graduated from Devry University

***************@*****.***

Contact LATERRIA on LinkedIn

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Contact this candidate