Customer Service Medical Assistant

Cassandra Turner, NRCMA, NCT

**** ******* ***** **., *********, TX 76063

Phone: 817-***-****; Email: **********@*****.***

Objective

A responsible and motivated Medical Assistant focused and determined to provide the best

patient care possible. Seeking a permanent career in the medical field to further my

knowledge, to serve others, and create a positive environment.

Skills and Qualifications

• •

Patient Assessment Phlebotomy

• •

Venipuncture Performing CPR-First Aid

• •

Administration of Injections Basic Lab Procedures

• •

Performing EKG’s S.O.A.P. Charting

Certifications

•

• CPR/BLS • NRCMA • Phlebotomy

• HIPAA/OSHA • NCT

Education

Remington College Fort Worth Campus

Medical Assisting with X-Ray (Limited Scope) and EKG Emphasis

•

• 4.0 GPA • Perfect Attendance Award

• National Technical Honor Society • President’s High Honor Roll

Professional Experience

Arlington Infectious Disease, Arlington TX November 2013 – December

2013

Medical Assistant

• Worked in Triage doing front and back office duties

• Rooming patients and taking patient vital signs

• Checking patients in and out

• Performed front office duties such as answering phones, scheduling / cancelling

appointments and reminding patients of lab work appointment

Helping

Home Instead Senior Care, North Richland Hills, TX February 2013- Present

Caregiver

• Assisting clients with transportation and mobility

• Helping dress patients and give medication reminders

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• Food preparation and providing superior quality care that enhances the lives of seniors

Home Depot, Burleson, Texas January 2012- February 2013

Bay Integrity Associate

• Responsible for insuring the store is recovered and ready for business every day

• Scanning Outs process and Daily Action List Execution

• Maintaining proper on-hands and pricing for the stores customers

• Completing all price changes, ad actions items, label changes, SKU deletions, counts

and bay validations

• Proving excellent customer service skills for internal and external customers

KBR Government & Infrastructure, Joint Base Balad, Balad, Iraq January 2010- October

2011

Logistics Coordinator

• Document, verify, and assign commercial traffic for use by US government personnel

• Coordinate between Movement Control Team functions to ensure cost effective support

to customers

• Ensure that priorities are met between customers and management in a timely manner

• Extensive knowledge and experience in Integrated Booking System Container

Management Module (IBS CMM)

• Burn IRFD tags (Radio Frequency Identification Devices)

• In-gate, out-gate, and update IBS information upon receipt of upload and download of

information

• Responsible for traffic flow of Joint Base Ballad military commercial freight

throughout Iraq, Kuwait, and Afghanistan Theater

• Conduct daily manual inventory of seaworthy containers

United States Post Office, Arlington, Texas February 1982 –

October 2009

Sales, Services and Distribution Associate (Window Clerk)

• Perform distribution and a variety of tasks to support sales of products and services

• Maintain professional and effective public relations with customers

• Properly use technology-based business equipment to process customer transactions

• Maintain accurate records of disbursements, receipts and financial information

• Use information to identify the appropriate course of action to resolve a situation based

upon postal laws, regulations and current procedures

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Contact this candidate