Customer Service Manager

*** ******* ****** 803-***-****

Laurens, SC ***60 ********@*******.***

Objective

To obtain a position that is challenging, mentally

rewarding, where I can utilize my problem solving skills, technical

abilities and leadership skills to help a team or organization achieve its

goals.

Education

AM Technology Greenville,SC Mechatronics Level I Certification

Piedmont Technical College Greenwood, SC 1994 Mfg Certificate for Capsu-

Gel

Irmo High School Irmo, SC 1988 H.S. Diploma

Technical

Skills

Preventative Maintenance Quality Control 5S

Techniques Hand and Power Tools

Predictive Maintenance Lean Manufacturing Manufacturing

Basic Electrical Team Building Certification Program

Pneumatics Blueprint Reading Certified WHS

Allen-Bradley PLC Assembly/Disassembly equipment Operator

Troubleshooter Methods

Employment

Tech 3 Converting press assistant Laurens, SC 2010-

Present

Arsoma, Comco 413

. Assist in set up press, mount printing plates or screens, print flexo-

graphics, set up and maintain die, perform preventative maintenance and

repairs.

. Edit and cull defective material from finished rolls.

. Meeting of production schedules and throughput yield requirements and

expectations

. Troubleshoot equipment and process issues with root cause analysis

. Operate department machinery rewinding, inspection, and core cutter, etc

. Comply with site safety and security requirements complete introductory

training to include hazardous waste regulations, duties, and

responsibilities.

Grocery Manager Union, SC 2007-2010

. Order groceries

. Count inventory

. Unload grocery truck

. Stock shelves

. Supervise stock employees

. Perform the store walks for integrity

. Open and close the store as the Manager On Duty

. Respond to customer service calls

. Provide coverage in other departments as needed

Production Supervisor ISE America, Newberry, SC 2001-2007

. Daily supervision of the computerized feeding system (proper rationing of

nutrients) and conveyor systems for movement of eggs

. Monitor the delivery of water to the birds.

. Knowledge and use of the NOAH computer system integrated with poultry for

problem solving issues.

. Provide preventive maintenance on poultry equipment

. Oversee maintenance of feeding and watering lines to birds

. Adjusting needs to ensure the continued health of the birds.

. Supervise 7 employees in hen house cleaning, maintenance, and upkeep.

. Assistance with problem solving and repairs as needed

. Provide information to employees to increase job knowledge

. Maintain proper OSHA guidelines for safety and health of employees and

birds

. Communicate with veterinarians for current vaccinations

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