Customer Service Administrative Assistant

Location:

Posted:

December 22, 2013

Gitanjali Chakraborty

Phone: 630 -885- 9538 (M), 281-***-**** (H)

Email: ***********.****@*****.***

Educational Qualifications:

- M.A. (English), Burdwan University (India), 2006

- B.A. (English & Environmental Science), Burdwan University (India), 2004

- 10+2 (Science), Kendriya Vidyalaya (C.B.S.E Board, India), 2000

- 10th, Kendriya Vidyalaya (C.B.S.E Board, India), 1998

Additional Qualifications:

- Basic Diploma in Computers (MS Office)

- Basic Spanish, College of Du-page, Chicago (IL)

- Achieved various prizes at regional level competitions in debate, solo song, poem recitation etc.

- Participated in scout-guides regional tour and awarded best guide

Job Experience:

-Home based work on various Product and Service, Tele calling, Sale, and doing Research and survey for some companies

like; Pierce Eislen, Meritage Homes, Pulte group, EPMS, Bazaar homes etc.

- Tutor with Tutor Doctor: one-on-one tutoring and supplementary educational support to students.

- Teacher at Primrose School, Houston, TX (Nov’09- Sep’10)

- Volunteer (CSR & Cashier) at People Resource Center in Chicago, IL (April’09- Sep’09)

- Teacher at Kendriya Vidyalaya Sangathan, India (April' 08 - Dec' 08)

• Responsibilities: Taking regular classes, helping students in activity based art works, making reports,

maintaining communication log, and PPTs, responsible for the overall development of students.

- Administrative Assistant at National School of Hospitality Management Academy, India (June’06- Dec’07)

- Customer Service Representative at ICFAI School, India (March'05 - June'06)

• Responsible for Sales, Administrative works, Customer Service, Telephonic and face-to-face counseling,

Handling walk-ins. Responsible for the whole process, from customer service to student’s registration.

- Private Tutor (Science, Math, English, Social Science), India (2004 – 2008)

Languages: English, Hindi, Bengali

Summary:

I have good communication, marketing, administrative, research and customer service skills and my skills have helped me

to work effectively in a team and to ensure that operations run smoothly and efficiently.

Reference: To be provided on request