Customer Service Data Entry

Location:

Posted:

December 23, 2013

SUZANNE M. SARGENT

South San Francisco, CA *****

Email: ***************@*****.***

http://www.linkedin.com/pub/suzanne-m-sargent/27/450/555

Career Summary: Experienced data entry expert adept at updating and maintaining databases with a high level of

accuracy. Managed multiple data entry projects and provided quality results in a timely fashion. Effectively handled

confidential information and identified system improvements with ease including creating organizational sheets for

cross training.

WORK EXPERIENCE

Caminar (through Appleone) File Clerk September 2013- December 20 2013

San Mateo, CA

Performed administration tasks such as filing, photocopying documents

Ensured charting accuracy

Created effective organizational and filing systems

Locate and eliminate materials from files upon request

Zenrin (through AppleOne)

San Bruno, CA Customer Service/Data Entry February 2013-May 2013

Made daily outbound calls (300-500)

Verified business information via phone and internet

Worked with upper management to ensure appropriate changes were made to customer satisfaction

Tissue Bank International (through Express Employment)

San Rafael, CA A/P Administrator July 2012-September 2012

Received, verified and processed invoices

Vendors paid within established deadlines

Updated PTO for all employees

Community Involvement Activities

Cotati, CA (Volunteer Work) October 2010-July 2012

Editor of “Pet Waste a Threat to Humans” printed in The Community Voice Newspaper

Wrote and submitted letters which were published regarding police protection and crime in The Cotati

Independent Newspaper

Managed Health Network

San Rafael, CA Clerical/Contracting Unit June 1999-October 2010

Contributed to Credentialing Department.; 50 new providers monthly

Devoted to data integrity

Set up and created excel spreadsheets daily

Created and maintained group files and documents

Created process improvements that made it possible for cross training

Completed multiple assignments and all deadlines met

EDUCATION

Sonoma State University, Rohnert Park CA Graduate-B.A. in Sociology, Degree