Six Sigma Project Manager

M ANISH CHANDER U SA C ITIZEN

US MAILING ADDRESS: 2456 LAGOON WAY, SAN JOSE, CA 95132 408-***-**** 408-***-****

EMAIL: ***********@*****.***

PROFESSIONAL PROFILE

A HIGHLY EFFECTIVE AND EFFICIENT PROGRAM MANAGER WITH LEAN SIX SIGMA SKILLS FOR OVER

14 YEARS. I HAVE MANAGED PROGRAMS, LED AND TRAINED TEAMS, AND OPTIMIZED NUMEROUS

BUSINESS PROCESSES IN MANUFACTURING, TECHNICAL RESEARCH, SERVICES INDUSTRY, IT AND HR.

I HAVE DELIVERED OVER US$ 100 MILLION IN COST REDUCTION VIA DRIVING PROCESS

ENHANCEMENTS AND TRANSFORMATIONS IN FORTUNE 500 IN THE USA WITH SEAGATE

TECHNOLOGY, CISCO SYSTEMS, AND HITACHI GLOBAL STORAGE TECHNOLOGIES AND IN FAMILY

BUSINESSES IN INDIA THAT HAVE A COMBINED TURNOVER OF ~US$ 3 MILLION. I HAVE AUTHORED

OVER 20 PUBLICATIONS IN REPUTED INTERNATIONAL JOURNALS, SUCH AS, PHYSICAL REVIEW

LETTERS & SCIENCE, AND COMPANY CONFIDENTIAL REPORTS. I HAVE MADE SEVERAL

PRESENTATIONS IN INTERNATIONAL CONFERENCES AND TAUGHT PART -TIME AT SAN JOSE STATE

UNIVERSITY.

AWARDS / CERTIFICATIONS:

SIX SIGMA GREEN BELT (DMAIC), FICCI-BSI, INDIA, 2010;

DESIGN FOR SIX SIGMA (DFSS) CERTIFICATION, SEAGATE TECHNOLOGY, USA, 2001;

SIX SIGMA GREEN BELT (DMAIC), SEAGATE TECHNOLOGY, USA, 1999;

‘GRADUATE RESEARCH AWARD’ OF AMERICAN VACUUM SOCIETY, USA, 1993;

DOCTORAL DISSERTATION FELLOW OF INSTITUTE OF TECHNOLOGY, UNIVERSITY OF MINNESOTA,

USA, 1994;

MEMBER IN THE HONOR SOCIETY OF PHI KAPPA PHI, USA,1990 -1994;

BATCH TOPPER IN CHEMICAL ENGINEERING, IIT, DELHI, 1989;

PATENTS & PUBLICATIONS: LIST IS AVAILABLE UPON REQUEST.

EDUCATION:

1989 – 1994 PH.D. (CHEMICAL ENGINEERING & MATERIALS SCIENCE), UNIV. OF MINNESOTA,

U.S.A. (GPA 4.0)

1985 – 1989 BACHELOR OF TECHNOLOGY (CHEMICAL ENGINEERING), IIT DELHI, INDIA (GPA

10/10 IN MAJOR)

EXPERIENCE:

2007 – PRESENT FAMILY OWNED BUSINESSES, INDIA

EXECUTIVE DIRECTOR (BUSINESS DEVELOPMENT) (2009 – TO DATE)

MANAGING DIRECTOR, (2010- TO DATE)

HEAD SOFTWARE DEVELOPMENT AND SALES OPERATIONS, (2007-2009)..

2006 QA HEAD, QUALITY DATA FLOW AND SYSTEMS GROUP, PILLAR DATA SYSTEMS,

BAY AREA, CA, USA

2005 - 2006 SIX SIGMA DATA ANALYST, QUALITY OPS, CISCO SYSTEMS, INC., BAY AREA, CA,

USA

2004 - 2005 SIX SIGMA YIELD ANALYST, QUALITY CHARACTERIZATION OPS, HITACHI

GLOBAL STORAGE TECHNOLOGIES, BAY AREA, CA, USA

1997 - 2003 RECORDING HEAD MANUFACTURING OPERATIONS, SEAGATE TECHNOLOGY,

BLOOMINGTON, MN, USA

SENIOR RESEARCHER & SIX SIGMA ANALYST, 2002-2003

PRODUCT MANAGER, 2001

MANUFACTURING PROJECT MANAGER, 1997 - 2000

1995 - 1996 RESEARCH ASSOCIATE, UNIVERSITY OF MINNESOTA

1989-1994 RESEARCH ASSISTANT, UNIVERSITY OF MINNESOTA

Page 1 of 2

M ANISH CHANDER U SA C ITIZEN

US MAILING ADDRESS: 2456 LAGOON WAY, SAN JOSE, CA 95132 408-***-**** 408-***-****

EMAIL: ***********@*****.***

KEY ASSIGNMENTS & ACCOMPLISHMENTS

FAMILY BUSINESSES, NEW DELHI, INDIA

PROVIDED CONSULTATION TO A MAJOR CELL PHONE DISTRIBUTOR IN INDIA ON ACQUISITION OF A

UNIT THAT WOULD MANUFACTURE CELL PHONE SHEET PROTECTORS. STRESSED THE PLANT OWNERS

TO SUPPLY DETAILED FMEA DATA TO REASSESS THE MANUFACTURING COST AT 35 % HIGHER THAN

SHOWN IN THE REPORT.

DEMONSTRATED A PREVENTABLE LOSS OF US$ 400,000 IN OPERATIONS OF A TRANSPORT VENDOR, ~18

% OF THEIR TURNOVER IN THE SELF-OWNED-AND-OPERATED CATEGORY OF THE BUSINESS.

APPLIED SIX SIGMA AND SUPPLY CHAIN PRINCIPLES TO A SUPPLY CHAIN OF MOBILE PHONES IN INDIA.

DETERMINED THE OPTIMAL LOT SIZES FOR 10 HIGHEST SELLING MODELS RESULTING IN SAVINGS OF

OVER $ 150, 000 ANNUALLY.

TRAINED INTERNAL STAFF ON DMAIC METHODOLOGY.

TURNED AROUND POORLY PERFORMING BUSINESS IN THE COACHING INSTITUTE’S FIRST YEAR TO A

SECOND YEAR GROWTH OF FIVE FOLD IN REVENUE BY ADOPTING A CUSTOMER-CENTRIC

OPERATIONAL AND GOVERNANCE STRUCTURE.

DROVE MULTIPLE TRANSFORMATION INITIATIVES INVOLVING STAKEHOLDERS IN BUSINESS

DEVELOPMENT, PROCESSES, IT & HR. IMPROVED BUSINESS TRANSPARENCY, FORMULATED

GOVERNANCE STRUCTURES, & DEFINED ROLES AND RESPONSIBILITIES. IMPLEMENTED IT UTILITY TO

ESTIMATE CLIENT-BILLABLE HOURS AND TO INSTITUTE A PERFORMANCE BASED REWARD SYSTEM.

RENEGOTIATED CONTRACT WITH IT VENDOR, RESULTING IN 15 % COSTS SAVING. IMPLEMENTED IT

POLICY & GUIDELINES. MANAGED UTILIZATION OF COMPANY SERVERS.

LEARNT .NET PLATFORM.

PROCURED TRACKING DEVICES PROJECTS AND SECURED CONTRACTS FOR NUMEROUS WEBSITES F ROM

NATIONAL AND INTERNATIONAL CLIENTS. LED MULTIPLE BUSINESS DEVELOPMENT PROJECTS FOR

CLIENTS SUCH AS ENABLING FUEL COST MANAGEMENT FOR CLIENTS FOR NO CHARGE FOR FIRST 3

MONTHS, INSTALLING RFID CARDS FOR EMPLOYEE ATTENDANCE, REPORTS LINKED TO VALUE STREAM

MAPPING.

PILLAR DATA SYSTEMS, BAY AREA, CA, USA

DEVELOPED A SCORECARD AND YIELD ESTIMATE FOR HOW THE HYBRID SERVERS WOULD PERFORM

IN MANUFACTURING;

LAID DOWN METHODOLOGIES FOR SUPPLIER QUALIFICATION, QUALITY DATA RECORDING AND

REPORTING.

CISCO SYSTEMS, INC., SAN JOSE, BAY AREA, CA, USA

DEVELOPED A FMEA STYLE RISK NUMBER FOR ROUTERS AND SWITCHES.

HITACHI GLOBAL STORAGE TECHNOLOGIES, BAY AREA, CA, USA

REDUCED COMBINED PROCESS AND PERFORMANCE DPMO FROM ~90, 000 TO ~50, 000;

INTRODUCED SIX SIGMA METHODOLOGY WITHIN THE ANALYSIS GROUP.

SEAGATE TECHNOLOGY, BLOOMINGTON, MN, USA

CO-INVENTED 2 NEW PLATING PROCESSES FOR A LOW THERMAL EXPANSION COEFFICIENT

MAGNETIC ALLOY RESULTING IN 2 TRADE SECRETS, WITH POSSIBILITY OF US PATENTSHIP.

SUPERVISED A BUSINESS CRITICAL RECORDING HEAD DESIGN DOE THAT YIELDED AT 90 % WHEN

THE CONTROL ONLY YIELDED AT 50%. CHAMPIONED THE NEW DESIGN IMPLEMENTATION ON NEW AND

EXISTING PRODUCTS MANAGED BY ENTIRELY DIFFERENT PROJECT CORE TEAMS.

GAINED SR. VP LEVEL RECOGNITION AND DIVISIONAL PROFITS UPON IDENTIFYING THE ROOT

CAUSE OF A NEW DEFECT SHOWING UP IN OVERSEAS FACTORIES THAT HAD KEPT ON RECURRING

INTERMITTENTLY OVER A PERIOD OF 6 MONTHS.

LED THE DEVELOPMENT OF ‘WATCH-DOG’ UTILITIES BY THE RECORDING HEAD IT GROUP FOR

TRANSPARENT, COMPANY-WIDE MONITORING OF KEY PERFORMANCE AND PROCESS PARAMETERS.

REDUCED PRODUCT QUALIFICATION TIME AT N. IRELAND FACTORY BY ~21 DAYS, 12%, IN PRODUCT

LIFE CYCLE. REALIZED ENHANCED SAVINGS OF ~US$ 3 MILLION/PRODUCT/YEAR.

REDUCED MANUFACTURING COST BY 6% (US$ 720,000) QUARTERLY THROUGH REGRESSION

ANALYSIS OF PHYSICAL MEASUREMENTS OF PRODUCTS. WAS AWARDED A MAJOR COMPANY HONOR.

ELIMINATED NVA IDLE TIME OF PARTS AT VARIOUS PROCESSING STEPS: REDUCED COSTS, RESOLVED

CONFLICTS AND BUILT GREATER TRUST BETWEEN RESEARCH, MANUFACTURING, PROCESS AND

QUALITY OPS..

TRAINED AND MENTORED ENGINEERING GROUP IN DMAIC.

Page 2 of 2

Contact this candidate