Customer Service, Cash Register, House Keeping Work Experience

Kawanna D. Newsome

***** ** **** ***.

Miami Gardens, Fl. USA 33056

Tel: 305-***-****

Cell: 786-***-****

***********@*****.***

OBJECTIVE

To work as a part of an dynamic team, in a reputable firm, where hard work and sincerity is

appreciated.

WORK EXPERIENCE

Palm Gardens Bar and Grill, Miami Gardens, FL. United States 09/2012 - 04/2013

Waitress

Welcome customers and make them feel comfortable.

Learn menu, along with alcoholic beverages prices and be able to describe them

appropiately to guests.

Offer bottles and or drink specials.

Take alcoholic/non-alcoholic beverages and food orders.

Write each order in receipt book.

Collect money and or charge card for each order.

Serve alcoholic/non-alcoholic beverages and food in a timely manner.

Check in with guest to ensure that everything is going well.

Clear dirty dishes, and clean each table after each customer has left.

Keep the bar clean at all times.

Captains Fish & Chicken, Miami Gardens, FL. United States 11/2010 - 08/2011

Cashier

Greet each customer entering the resturant.

Count money in cash register, at the beginning of my shift to ensure that amounts are

correct, and that there is adequate change.

Take customer's orders from the front counter and or drive thru.

Receive customer's payment by cash, credit, and or debit card.

Pack, bag, and expedite customer's order(s)

Maintain clean and orderly check out areas.

Keep condiments and plasticware stocked.

Answer customer questions and provide information to the best of my knowledge.

Resolve customer complaints.

Jay's Cleaning Services, Miami, FL. United States 10/2009 - 06/2010

Housekeeping

Travel to different businesses and houses.

Clean rooms,kitchens, hallways, lobbies, lounges, restrooms, elevators, stairways, and

other work areas so that health standards are met.

Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners, and or

shampooers.

Empty wastebaskets, and transport other trash and waste to disposal areas.

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Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and

waxing machines.

Dust and polish furniture and equipment.

Polish silver accessories and metalwork such as fixtures and fittings.

Remove debris from driveways, garages, and swimming pool areas.

Replace light bulbs.

Sort clothing and other articles, load washing machines, and iron and fold dried items. (if

asked)

Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

Assign duties to other staff and give instructions regarding work methods and routines.

Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

Hang draperies, and dust window blinds.

Move and arrange furniture, and turn mattresses.

Observe precautions required to protect offices and home owners property, and report

damage, theft, and found articles to supervisors.

Prepare rooms for meetings, and arrange decorations, media equipment, and furniture for

social or business functions.

Wash dishes, clean kitchens, cooking utensils, and silverware.

EDUCATION

American Academy High School Miami,, FL. United States 2003 - 2004

High School Diploma in General Studies

SKILLS

Customer Service Skills.

Many years of work experience as a cashier (Handling large amounts of money and making

financial transactions)

1 year of Waitress/Server Skills.

Several years of cleaning experience.

1 year of sales experince.

Communication Skills

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