B.P.O

CURRICULAM VITAE

NEERAJ AWASTHI

H NO ***

Street No 3 Kapashera

New Delhi- 110037

Contact No: 095********

Email: - *****************@*****.***

Career objective: -

To believe in self and perform whatsoever task assigned to me with utmost

responsibility and sincerity utilizing my knowledge and skills.

Working Experience: -

Worked as a Customer Service Executive In Sparsh India Pvt Ltd

Gurgaon (1 Year 3 Months)

Worked as an Debut Consular .'' In Spanco Teleservices Pvt Ltd

Gurgaon .(8 Months )

Worked as an Tele collection Executive In "Ge Capital Consumer

Financing Ltd ." In Gurgaon (1 Year )

Worked as an Customer Care Executive & Credit Control Executive

Rword Express Pvt Ltd "In Mahipal Pur, (1 Year 6 Months )

Job Profile: -

. Handling customer queries by mails

. Customer relations through inbound & outbound calls.

. Updating daily sales Reports & D.S.R Generation Report.

. Follow up with marketing for rates contract & updating in system.

. Direct interaction with Customer on payment follow up & resolve

queries.

. Resolve any queries, discrepancies regarding payment.

. Weekly send all Customers outstanding in all Branches by mail.

. Looking Customer Relationship Management

. Daily send proposal for Business tie-ups

. Daily call to customer for Business Development

. Handling All Front Desk & Waken Customer

. Calling to customer Regarding Shipments.

. Daily Check Shipment Delivery Report .

. Monthly follow-ups for pending payments.

. Daily Check incoming outgoing mails

Professional Qualification

Computer Fundamental, MS- Word, MS- Excel, Windows2003/2007, Internet &

Type Writing

Academic Qualification: -

10th from Allahabad Board, U.P.

12th . from Allahabad Board, U.P

Personal Profile: -

Father,s name : Late Shri Santosh Awasthi

Date of birth : - 18th nov. 1989

Nationality : - Indian

Marital status : - Unmarried

Sex : - Male

Languages Known : - English, Hindi

Strengths : - Hard working, Sincerity, Dedication, Dynamic

Declaration

I Neeraj Awasthi do hereby declare that all information furnished by me

are true and correct to the best of my knowledge and belief.

Date:

Place: New Delhi

Current salary-13000/-

NEERAJ AWASTHI

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