Customer Service Management

Austin King

**** ******* ***

Marietta, GA *****

Tel: 770-***-****

******.****@*******.***

OBJECTIVE

SEEKING AN ENTRY LEVEL POSITION WHICH WILL ALLOW ME TO UTILIZE MY

BUSINESS MANAGEMENT DEGREE AND PROBLEM SOLVING SKILLS. ALSO INTERESTED

IN A POSITION WITH CAREER ADVANCEMENT AND DEVELOPMENT OPPORTUNITIES.

Education

KENNESAW STATE UNIVERSITY, KENNESAW, GEORGIA

Bachelor of Business Administration,

Management

December 2013

Work Experience

PUBLIX SUPERMARKETS INC., MARIETTA, GA

Produce Associate 01/2013 - 07/2013

. Assist in inventory control and product fulfillment

. Serves as a liaison between product suppliers and customer

service

Dairy Associate 08/2008 - 01/2013

Analyze inventory information to determine nature and extent of

customer requirements and concerns

Consult with vendors to ensure product quality, inventory, and

delivery are efficient and effective

Customer Service Associate

06/2007 - 07/2008

. First line of support of customer inquiries

. Responsible for ensuring customer issues are addressed and

resolved timely

Skills and Activities

COURSE SKILLS

ACTIVITIES

Business Information Systems & Communication

Kennesaw State University Fishing Team

Information Systems Management

Sponsor chairman - present

Business Ethics

Alta Tennis player

Microsoft Office Suite

Habitat for Humanity

Habitat for HumMicrosoft Office

Suite

References Available Upon Request

Contact this candidate