Customer Service Sales Representative

[Phone number]•[E-mail address]

[Your Name]

**** ***** **** ******, *******, AZ 85041• 602-***-**** • ************@*****.***

James Richardson

Executive Summary

Experienced and proven customer service professional with 10 years of experience that is able

to tailor message appropriately to target a wide audience

Hardworking, self-starter, with excellent interpersonal skills

Quick learner with desire to be a part of a growing fast paced environment

Demonstrated knowledge and understanding of critical business success factors

Experience

The Dump

10/2011 – 9/2013 Tempe, Arizona

Furniture Handler

Boost excellent service through daily interaction with consumers

Maintain a clean environment for employees and customers

Act as a fork lift and lift truck operator; maintain a safe workplace by spotting others on forklifts

Home Depot #476

9/2010 – 8/2011 Chandler, Arizona

Lot Attendant/Cashier

Performed cashier duties with exact accuracy while keeping speed and service a priority

Recommended to customers the latest products and services to meet their needs

Learned to use and operate fork lift and lift truck

8/2003-6/2010

Costco #465 Phoenix, Arizona

Front End Assistant

Cashiered quickly and efficiently to help reduce lines and improve the customer experience

Oversaw outside lot, including organizing carts and making sure it was clean and free of debris

Worked with proprietary system to increase product knowledge and locate items for members

1/2001-8/2001

The Arizona Republic Phoenix, Arizona

Outbound Call/Sales Representative

Collected payments for lapsed newspaper subscriptions

Provided support and exceptional service to over 150 customers per day

Handled the sign up, upgrades, and renewal of subscriptions with customers through lead base

Education

8/1996 – 5/2000

North High School Phoenix, Arizona

8/2008 - Present

Maricopa County Community Colleges Phoenix, Arizona

Personal

Hobbies: Competitive team sports, getting personally healthy, tae kwan do (7 years), reading, and website

knowledge; such as Facebook, eBay, Twitter, Google, etc….

Volunteering: Rosie’s House – music organization for inner-city youth (1 year), Christmas House (5 years)

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