Customer Service Sales

Erik Alfaro

*** ***** ******* ** **** Lake NJ ***28

Cell 862-***-****

****.*****@*****.***

Objective

I obtain a challenging position where my background and experience will

benefit the overall organizations to success.

SUMMARY OF QUALIFICATIONS

I had been in the Warehouse/Distribution environment for 6years. I

experience in all areas including Maintaining the New Jersey Department of

Health codes and safety with OSHA regulations. Inventory Counting, such as

Cycle Counting, Control Groups, Random Sample, ABC Analysis, Microsoft

Works, Excel, High Jump. RF Gun. Receiving, Data entry, Directed move,

Move by branch plant, Move by item, Move by location, Bull picking, Bull

packing, Container picking, Replenishment, Production. Power Industrial

truck operator license for Forklift operator, Bendi, Order Picker, Pallet

jack, Wrapping, Loading, Labeling, Shipping, UPS. Fed-Ex, Customer service,

sales, installation experience, management experience.

Work of experience

May 2012 -October 2013 NVR Delanco, NJ

Quality assurance/ Inventory control

Assured order accuracy by location lost product in warehouse inventory.

Prevented loss in inventory by identifying errors in receiving and

selection of product by selectors.

Increased customer service index by taking personal interest in accuracy.

June 2010/ April 2012 Casio, Dover NJ

Inventory control

Focused strong logic thinking skills with detail in a fast paced

environment.

Performed ABC analysis developing various production related reports to

update management on production progress and status.

Prepared shipping documents for products scheduled to ship (Fed Ex, UPS.

Involved in everyday logistics, working with truckers and others effective

solutions that positively impacted the operation of the business.

Capability to establish strong coordination across all organized levels.

Highly efficient in formulating plans and executing the determined actions.

Responsible for achieving the desired production with quality on time.

JC Aldana Wood Floors, Westfield NJ July2004- May 2010

Assistant Manger

Maintaining the New Jersey Department of Health codes and regulation.

Driving force behind safety program resulting in reduced work place

injuries.

Proved success leading business development efforts, reaching company

goals.

Implement training and supervising new recruits to assure quality customers

care.

Provide leadership and set example to employees.

Develop relationships between builders and homeowners for multiple job

sites.

Opening and running showrooms to include warehouse facilities/duties.

Responsible for all Sales, and Service in showroom/residence.

Analyze sales to determine sales potential and inventory requirements.

Handle day by day appointments and follow up on leads or check on jobs in

progress.

Prepare floors for installation - which includes leveling, start line, and

moving furniture.

Coordinate all installers work and warehouse functions.

Specialize in the Sand/Finish and the process of how engineered products

are made.

Education

2004 Mt Olive High School Diploma.

LANGUAGES

Fluent in Spanish

REFERENCES

References Available Upon Request.

Contact this candidate