Technician Maintenance

Walter J. Williams, Jr. (Support Technician) contact: 770-***-**** **************@*****.***

PROFESSIONAL OBJECTIVE

Obtain a challenging and rewarding career as a T est Technician i n the field of

Telecommunications where my problem solving skills, technical knowledge and overall

experience will be used to contribute to the success of the company.

AREAS OF EXPERTISE

• Extensive knowledge and experience in the installation, monitoring, repairing, testing, and

operation of various communications systems

• Installs, tests, and integrates network equipment at sites remote control monitoring

equipment antenna tracking systems, uninterruptible power supplies, generators

• Experience with replacing hardware components in desktop/laptop computers in a professional

environment. Hardware components include motherboard, processor, memory, LCD screens

PROFESSIONAL EXPERIENCE:

NetPlanner (Tradestar) 07/02/13 - Future

• Installs, telecom data wiring assembles, fiber multimode, cat-5/6 wiring,R-J45/ RJ-11

• Tone locate, troubleshoot, wall fish and identify, cut, label and terminate cables.

Ericson (ATS) 04/29/13-06/12/13 Integration Assembler

• Identify, cut, label and terminate cables. Work with various types of cables/connectors.

• Integrate equipment with cables into AV rack systems.

• Build mechanicals for racks/reading schematics, with quality checks.

• Installs, telecom data wiring assembles, fiber multimode, cat-5/6 wiring,R-J45/ RJ-11

IBM(contractor)5/12-03/13 Support Technician

• Perform Desk side Services to include client pc builds and configurations, customer assistance with

problem source/problem resolution/consultation with support groups such as LAN, Admin, Networking

• Desktop/Laptop Installation/de-installation experience hardware support

• Advanced knowledge of PC hardware/OS software, including local area networking; TCP/IP; Office

Suite Applications; Web Browser technology Knowledge of Maximus ticketing systems

Ericson (ATS) 1/12- 4/12 Systems Support Technician

• Assist with designs and documented cabling systems for major assemblies for antenna systems. Worked with

integrating multiple cabling systems designs Operates programmable auto-testers, meters, power supplies,

and special test fixtures.

Technical Integration Group (contractor) 6/11 – 12/11 Computer Systems Technician:

Walter J. Williams, Jr. (Support Technician) contact: 770-***-**** **************@*****.***

• Coordinated with users and initial setup of desktop computers to ensure users can log on and access necessary

resources, mapping user home directory to ensure it is accessible, load various programs like MS Office,

virus protection, and others

• Responsible for onsite maintenance of assigned networks to ensure network reliability. Performs the set-up,

calibration, testing, and troubleshooting

CISCO (contractor) 11/10- 5/11 System Technician:

Cable installation/de-installation, soldering at component level. Able to read/work from

Schematics/Blueprints, software/hardware installation and testing, equipment meters auto testers,

oscilloscope, troubleshooting/repair.

Worked on IP addresses, wireless Access Points/wiring/terminating b/c, din, RJ-45, thin net cable,

RG-6/59, cat-5/6 connections.

Intelsat (ATS) 5/10-11/10 Systems Integrator:

Ability to troubleshoot site problems using specifications, drawings, plans, schematics

•

and manuals.

Responsible for cell site maintenance of assigned cells which preventative maintenance

•

as well as repair. Basic computer skills.

Knowledge of basic operating principles of wireless / RF environments

•

AT&T (contractor) 11/09-5/10 DSL Technician:

Performed installs and repairs to customers inside wall jack from Network Interface Device

(NID). Performs handoff test. Remedy ticketing system to close jobs. Ensured dial tone at

NID and inside wall jack. Install, terminate, and test of Integrated Access Devices and DSL

devices from Netopia, Westell, and Motorola. Identified customers’ network configuration

conflicts.

EDUCATION:

• South University, Savannah, Georgia 9/2011

o Expected Graduation date in 2014 for a BS in Computer Science

• Kaplan University, Duluth, Georgia, Attended Classes 10/07-10/08

o Information Technology Pathway Certification

o Course of Study : Network Security, A+ course of study, Net + course of study

• Brewton-Parker College, Mount Vernon, Georgia, Attended classes 9/94-6/95

o Course of Study: Electrical Engineering

Contact this candidate