Customer Service High School

Saikat Ghosh

Contact No: 773-***-****

Email:***************@*****.***

Summary:

Enthusiastic, inventive, employment professional with four years' experience in

hiring, staffing, and employee relations.

My contributions to an organization include relationship building, identifying and

implementing solutions, remaining current on industry trends and best practices,

and responding proactively to anticipated needs.

I am passionate about the work I do and thrive on helping others to achieve their

goals.

Specialties and Skills: Relationship Building, Employee Relations, Job Placement,

Training, Continuous Improvement, Microsoft Word, Microsoft Excel, Microsoft

PowerPoint, Outlook.

Employment Specialist/Recruiter:

Raza Communications Dec 2010 – Oct2013

• Full Cycle Recruiting.

• Partner with clients, agencies and educational institutions to develop employment

and training plans that will meet clients' goals of self sufficiency.

• Provide job search assistance and coaching to clients while teaching them how to

utilize current methods of job search.

• Ensured all hiring paperwork was filled out thoroughly and required screening

protocols were completed.

• Interviewed, assessed and reference checked contract employees.

• Utilized personal network, career fairs, LinkedIn, community based organizations

and job postings to build employee pool.

• Assist clients with creating and augmenting their personal websites and LinkedIn

profiles.

• Design and facilitate public and specialized workshops, including Computer Lab,

Online Job Search, Interviewing, and the WorkSource Professional Networking

Group.

HR /Analyst, Recruiter, Employee Relations:

House Of Spices Sep2009-Nov 2010

• Full Cycle Recruiting, including advertising, interviewing, new hire orientations

and exit interviews.

• Recruited and staffed contract and internal administrative, human resource,

customer service.

• Built and maintained partnerships with local schools and community based

organizations.

• Trained employees and colleagues on anti-harassment and communicating

successfully within a diverse workforce.

• Maintained and updated electronic applicant tracking system and weekly

recruiting reports .

• Created and updated position descriptions and HR Policies and Procedures.

• Employee Relations for diverse employee population; facilitated investigations

and conflict resolution.

• Familiarized candidates and employees with company benefit package; led open

enrollment meetings.

• Managed staffing vendors, negotiated mark-up rates, reviewed and edited

contracts.

ACADEMIC EDUCATION:

Pursuing MBA.

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Graduated in Masters in Commerce from Pune University (2009).

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Graduated in Bachelors in Commerce from Pune University (2007).

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Completed one year of diploma Hospitality and Aviation management from

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Frankfinn Institute Of Airhostess Training (FIAT) (2006).

Twelfth Standard (Commerce) from St. Thomas High School (I.S.C) (2004).

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Tenth standard from St. Thomas High School (I.C.S.E) (2001)

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References provided on request .

Contact this candidate