Customer Service Electrical
Resume:
Katutondua Lulendo
P.O. BOX ****, Seattle, WA ***11
********@*******.***
Electronic Technician
SKILLS
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AC/DC, Resistor values, color codes Microsoft Office Suite, Excel and power Point
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Voltage, current, resistance, power, OHM’s Laws Have clear communication, and interpersonal skills
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Determine voltage, current, resistance, & power by Maintain excellent customer service and represent the
calculations and measurements store in a professional manner
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Rectifiers, Filters, Regulators, Regulators Have good management, financial, and cost tracking
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Solid State/ Solid State devices skills.
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Very detail oriented and highly organized.
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Microprocessors & Programmable Logic Self-motivated individual with a positive attitude.
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Controllers (PLCs) Can work under pressure and deadlines.
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Observing safety practices & procedures • Have good time management skills.
Use oscilloscopes to measure an AC signal’s Makes and keeps commitments
frequency
Identify electronic components and their schematic Handled initial customer service orders and informed
symbols customers on maintenance procedures throughout the
Ability to read wire lists, schematics, and interpret service process
drawings
Complex schematics, Electronic communications Understand internal operation of a microprocessor
Light wave communications
Microwave devices, Antenna & transmission Can soften and diffuse conflicts and disagreements
principles
Transmitting/receiving devices, AM, FM, PM signals Used multiple computer tools for budget and schedule
RF generators tracking.
EDUCATION
Bellevue Community College 2008-2009
Interpreter & Translate Bellevue, WA
ITT Technical Institute 2011-2014
Associate of Applied Science Degree in Electrical Engineering Technology Seattle, WA
Recognized for achieving Perfect Attendance and Student of the Quarter
Work Experiences
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Delivery Driver
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D.A.Burns & Sons Ballard, Seattle, WA May 20/2005-Dec 04/2013
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Andonian Rugs Cleaning, Bellevue, WA July/2002-Sept /2004
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Conferred with customers by telephone or in person to provide information about products or services,
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take or enter orders, cancel accounts, or obtain details of complaints
Examined documents, materials, or products and monitor work processes to assess completeness,
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accuracy, and conformance to standards and specification
Count finished products to determine if product orders are complete.
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Mark or tag identification on parts.
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Delivery Driver/Assembly
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Lamps Plus Electricity Bellevue, WA Jan/2004-Dec/2004
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Read and interpret schematic drawings, diagrams, blueprints, specifications, work orders, or reports to
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determine materials requirements or assembly instructions.
Assemble electrical or electronic systems or support structures and install components, units,
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subassemblies, wiring, or assembly casings, using rivets, bolts, soldering or micro-welding equipment.
Adjust, repair, or replace electrical or electronic component parts to correct defects and to ensure
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conformance to specifications.
Position, align, or adjust work pieces or electrical parts to facilitate wiring or assembly.
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Explain assembly procedures or techniques to other workers.
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Confer with customers by telephone or in person to provide information about products or services, take
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or enter orders, cancel accounts, or obtain details of complaints.
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UPS Seattle, WA Jan/2005-May/2005
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Loader & Unloaded
Load and unload items from machines, conveyors, and conveyances.
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Help production workers by performing duties of lesser skill, such as supplying or holding materials or
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tools, or cleaning work areas and equipment.
Memberships & Affiliations
• Member of IEEE ( Institute of Electrical and Electronics Engineers )
• Register Bilingual Interpreter in King County Court
Contact this candidate