Customer Service, Quality Assurance, Six Sigma Training, Calibration
Resume:
Address : VillaFranca Street Pobacion *-A Maragondon Cavite
2nd add : Pinagtipunan Gen. Trias, Cavite
Contact No.: Cell Phone : (093*-***-****
E-mail add : **************@*****.***
EDWIN CASOR TIONGKIAO
WORK EXPERIENCE:
Quality Assurance Technical Officer
Heraeus Electronic Materials, Philippines Inc.
Gateway Business Park
Javalera Gen. Trias, Cavite
Feberuary 22, 1999 to Nov. 29, 2012
DUTIES AND RESPONSIBILITIES:
CALIBRATION:
- Calibration of machines and measuring equipments.
- Update Calibration Master List.
- Update calibration reports.
- Monitoring of calibration due date.
- GR&R or machines and operators.
CUSTOMER SERVICE SUPPORT:
- Visit customer during quality issue to verify and to give solution to the problem.
- Attend customer meeting, seminar or training.
REPORTS AND DOCUMENTATION:
- Answering Corrective Action (8D).
- Preparation and Submission of QA monthly Cpk / Spc report per Customer.
- Preparation of Certificate of Quality COQ or COA during delivery.
- Responsible in Checking of Daily Line Monitoring & 5's Line Monitoring report.
- Preparation of QA Monthly report and checking of QA daily report.
- Reviewing, updating and revision of QA documents and specs.
OTHER DUTIES:
- Final inspection of final product ( visual, mechanical, dimentional ).
- Outgoing inspection ( label, Certificate of Acceptance, packing request ).
- Incoming Inspection of raw materials.
- Checking of Customer Returned items (rtv) and issue RMA.
- Answer Customer Audit and Re-certification Audit.
- Mothly Inventory of all finished goods.
TRAININGS and ACHIEVEMENTS:
Calibration Training
Gryke Scientific Instruments Traiding
Makati City Philippines
ISO 9002 Awareness Training
Heraeus Electronic Materials Phils., Inc.
Promoted Q.A Inspector to
Q.A Techinician
Heraeus Electronic Materials Phils., Inc.
Promoted Q.A Techinician to
Q.A Techinical Officer
Heraeus Electronic Materials Phils., Inc.
Cleanroom Awareness Training
Heraeus Electronic Materials Phils., Inc.
Award for The Most Oustanding Employee
for the year 2003
Heraeus Electronic Materials Phils., Inc.
Fire Safety & ERT Training
Heraeus Electronic Materials Phils., Inc.
Chemical Safety Seminar
Heraeus Electronic Materials Phils., Inc.
FMEA/ Error Profing & ZERO Defect Training
Heraeus Electronic Materials Phils., Inc.
Basic Filtration Training
Heraeus Electronic Materials Phils., Inc.
Six Sigma Training
Heraeus Electronic Materials Phils., Inc.
Fairchild Global 8D Training
Cebu City Philippines
EDUCATIONAL BACKGROUND:
College: Computer Science
San Sebastian College - Cavite City
1996 - 1998
Secondary Period: Gov. Ferrer Memorial High School
Pinagtipunan Gen. Trias, Cavite
1992 ~ 1996
Primary Period: Tapia Elem. School
Tapia Gen. Trias, Cavite
1986 ~ 1992
PERSONAL PARTICULAR :
Edwin Casor Tiongkiao
Full Name:
Age: 33
Date of Birth: November 23, 1979
Place of Birth Rosario, Cavite
Religion: Catholic
Civil Status : Married
Citizenship: Filipino
Height: 5' 6"
Weight: 133 lbs
I hereby certify that the above information is true and correct to the best of my
knowledge and belief.
Edwin C. Tiongkiao
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