Jill Elizabeth Eaton

*** ***** ***** *****

Fallbrook, CA 92028-3053

760-***-****

acbrv5@r.postjobfree.com

Objective:

To obtain a position that best utilizes my experience in customer service and cash handling while eventually leading to a supervisory role.

Skills:

Accomplished leadership abilities

Customer service orientated

Capable of multitasking

Performance of job duties under pressure in a fast paced environment

Problem solver

Basic computer and 10 key skills

Employment History

Valley View Casino and Hotel, Senior Cashier May 2008-November 2010

Performed cash, credit card, and check transactions within gaming and company policies

Reconciled cash drawers and employee banks

Assembled inter departmental banks and transitions

Trained new cashiers in all job duties

Problem solving in finding paperwork errors

Acted as a customer service representative

Pala Casino Resort and Spa, Cage Supervisor December 2003-September 2007

Immediate supervisor for over 20 cashiers

Trained new cashiers in all job duties

Administered employee reviews

Replenished ATM and ticket redemption with cash

Deposited and recorded guest assets into safekeeping

Issued markers (cash advance) to qualifying guests

Customer service and problem resolutions

Bank of America, Vault Teller March 1996-November 2003

Performed vault reconciliation duties

Custody of safe deposit boxes

Processed night deposits

Replenished and reconciled bank ATM's

Check cashing and ordering

Resolved guests and employee disputes

Fedco Department Store, Supervisor June 1989-Feburary 1996

Cash ordering

Refunds and exchanges

Performed daily deposits

Issued, balanced, and reconciled cash drawers

Handled customer service complaints and resolutions

Education

Orange Glen High School Class of 1988

Palomar Institute of Cosmetology 1996

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