Medical Registered Nurse

FELICIA M. ROSS, RN - MA

**** ********* ***

Sacramento, CA 95823

510-***-****

NURSING CLINICAL EXPERIENCE

. Eden Hospital, Castro Valley, CA: Medical/Surgical/Telemetry units -

2008

. Kaiser Hospital, Hayward, CA: Labor and Delivery, Mom/Baby and

Pediatrics - 2009

. Community Regional Medical Center, Fresno, CA: Intermediate

Medical/Surgical Unit - 2009

. Fresno Psychiatric Mental Health, Fresno, CA: Advanced

Medical/Surgical Unit 2010

. St. Agnes Medical Center, Fresno, CA: Advanced Medical/Surgical Unit

- 2010

. Fresno Heart Hospital, Fresno, CA: Advanced Medical/Surgical Unit -

2010

OFFICE SKILLS

. EHR - eClinical Works, Quicken, MediSoft IDX, Microsoft Office,

Microsoft Word, Windows, Excel, WordPerfect, PageMaker, dBase III+,

Lotus 1-2-3, DOS, MAC and EDI transmission using STX for invoicing.

. Typing 55 wpm, filing, multi-line phones, data-entry, banking, A/P and

A/R.

. Proficient with CPT and ICD-9 coding, Medicare requirements, patient

authorizations and referrals and filled patient prescriptions refills.

EMPLOYMENT HISTORY

A.S. Internal Medicine - 04/11 - 12/12

Office Manager - Registered Nurse, Medical Assistant

. Implemented Medicare Meaningful Use requirements successfully and

received payment.

. Set-up electronic immunization transfer to the California Registry.

. Successfully completed eClinical Works version 9 upgrade.

. Structured all in-house billing and collection procedures for

Medicare, HMO's and all private insurances.

. Sent billing and received all claims/payments through the EHR.

. Performed patient injections and immunizations, maintained patient

fl0w and obtained vital signs.

. Managed front office, greeted patients, made appointments, sent

referrals, answered phones and collected payments.

. Responsible for payroll, banking, A/R - A/P and all administrative

responsibilities.

Alameda Wellness Center - 06/06 - 04/11

Chiropractic Office Assistant

. Managed front office procedures Greeted patients, appointments,

answered phones, collected copayments.

. Entered billing transactions using MediSoft, collected all

outstanding patient accounts and verified insurance eligibility.

. Prepared charts, copied records, filed information and distributed

mail.

. Responsible for all banking procedures, A/R and A/P accounts.

Westlake House Country Inn - 03/05 - 12/05

Receptionist

. Managed front office. Handled multi-line phones, greeting all

visitors and vendor on arrival.

. Prepared accounts payable invoices, calculated time cards, distributed

incoming mail and assisted with payroll procedures.

. Participated in all projects requested by the Administrative Assistant

and the Executive Director.

California Vitreoretinal Center - 07/00 - 9/04

Clinic Assistant III

. Possess knowledge of CPT and ICD-9 coding. Created invoices, closed

batches, corrected charge errors and researched insurance rejections.

. Managed five physician schedules, check-in/out procedures,

registered/scheduled patient appointments and secured all treatment

authorizations.

. Responsible for all general office duties including multi-line phones,

filing, data-entry, customer service, chart preparation and banking.

EDUCATION AND TRAINING

Registered Nursing License - #785792

Associate of Science Degree in Nursing - Fresno City College

Associate of Arts Degree in Medical Assisting - Chabot College

Certificate of Achievement in Medical Assisting - Chabot College

Certified by the American Association of Medical Assistants, Inc.

Certificate of Achievement in Business and Computer Technology

BLS CERTIFIED

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