Customer Service Representative

Roberta Bobo

Hostess/Customer Service Representative

Olive Branch, MS

********@*****.*** - 901-***-****

To acquire a challenging administrative position where experience in customer service, communication, and

organization can be utilized in correlation with Health Care Management.

WORK EXPERIENCE

Hostess/Customer Service Representative

Dodge's Chicken Store - Memphis, TN - November 2012 to October 2013

Accepted payment from customers in the exchange of the filled gas and/or goods from the convenience store

* Worked in the Money Center by cashing customers checks, processing payments for their bills, and also

processing the transactions when sending and/or receiving money through Western Union

* Cooked, shelved incoming products, sold lottery, and helped train incoming employees

Phonathon Associate

The University of Memphis, Department of Annual Giving - Memphis, TN - September 2010 to May 2012

Contacted potential donors for gifts

* Maintained good public relation with alumni and friends

* Coordinated office responsibilities and insured proper maintenance of records

Computer Lab Assistant

Work Study - Memphis, TN - September 2008 to May 2009

Assisted the Computer Techs with troubleshooting

* Relocated and set up temporary computer sites for various campus projects

Customer Service Representative

Boral Bricks - Bartlett, TN - July 2006 to May 2007

Assisted customers with ordering brick and recording payments

* Managed employees at the brick yard

* Purchased, organized, and maintained supply inventory

EDUCATION

Bachelor of Professional in Health Service Administration

The University of Memphis - Memphis, TN

2014

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