Customer Service Data Entry

Shannon M Crawford

Home: 229-***-****

*** ******** ***.

Cell: 229-***-****

Albany, Ga. 31701

*********@*******.***

Objective

• To pursue a full-time or part-time job position in the areas of administrative and clerical.

• To work in an office or work from home.

Experience

Albany Area Community Service Board, Albany, Ga., Office Clerk/ Scanner, September 2010 -

Present

• Currently working and assisting in the Medical Records Department.

• Main duties included data entry, document scanning (DocWrite), filing patient charts,

filing documents, answering phone, release of information, accessing patient charts (for

doctors, nurses, and clinicians), mail, and records request.

Dougherty County School System, Albany, Ga., Data Entry/ File Clerk/ Scanner, January 2005 -

July 2010

• Worked in Deputy Superintendent Department.

• Also worked in the Personnel Department, and Human Resource Department.

• Main duties included document scanning (DoceScan), filing, data entry, typing/ word

processing, organizing (data, documents, and files), making employee badges, faxing,

copying, sorting/distributing mail, etc.

Dougherty County School System, Albany, Ga., File Clerk, April 2003 - April 2004

• Worked in Personnel Department.

• Main duties included filing, organizing documents, and updated files.

Albany State University, Albany, Ga., Project Assistant, February 1999 - April 2002

• Worked in Public Administration - Institutional Advancement Department.

• Main duties included data entry, assisting administrator with various educational projects,

filing, clerical work,

etc.

Education

• Albany High School - Albany, Ga., Diploma (College Prep.), 1998

• Albany State University - Albany, Ga., BA (Music), 2003

• Graduate – Atlanta, Ga., Business Administration, 2005

Skills

• Data Entry

• Typing / Word Processing

• Document Scanning

• Filing

• Organizing

• Microsoft Word

• Microsoft Excel

• Communication

• Mail

• Interpersonal

• Receptionist

• Proofreading

• Research

• Customer Service

• Helping People

Computer Programs

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Outlook

• Adobe Acrobat

• Document Scanning Programs

• Microsoft Office

• Microsoft Document Imaging

Interests (Hobbies)

• Playing the piano

• Singing

• Playing the organ

• Listening to music

References Available Upon Request

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