Customer Service Electrical
Resume:
To whom it may concern:
Please find below a copy of my resume.
I have my Electrical diploma at George Brown College. Combined with my previous
degree in Electronics and Telecommunication, I am confident that my skills and
academic background enables me to be a good candidate
I would appreciate the opportunity to meet with you to discuss possible employment and
demonstrate my abilities.
Thank you in advance for your consideration and I hope to hear from you soon.
Sincerely,
Charbel Abi Nahed
Charbel Abi Nahed
34 Troyer CRT
Thornhill, ON
******@****.***
OBJECTIVE:
To expand my knowledge and combine my love of Electrical and green technology with
a leading organization
HIGHLIGHTS OF QUALIFICATIONS:
• Three years of experience in Technical Engineering Support
• Skilled in troubleshooting problems with client, Efficient in paper work
• A reliable and flexible individual who works well under pressure with
a positive attitude
• Strong team player with strong communication and organizational skills
• Great analytical skills
• Knowledge in the safe use and operation of equipment
• Ability to use hand tools, power tools and precision measuring and testing
instruments
• Ability to stand for long periods of time on a ladder, lift over 70 lbs at times,
crawl into small spaces, work in all climates.
• Willingness to work flexible schedules including weekends, holidays and
evenings
TECHNICAL SKILLS
• Know how to connect and test wires, switches and outlets
• Know how to use power tools, testing equipment (ammeters…) repair
faulty wiring
• Internet browser : Internet Explorer, Safari, Firefox
• Microsoft Office, Mac, Windows
LANGUAGES
• French (good), English (good), Arabic (native)
WORK EXPERIENCE
IMMERSION MEDIA- Assistant supervisor at the Canadian International auto show
(2013)
Assist in setting-up the booth before auto-show press day
Assist in training the Customer Service Representatives working at the show
Deal with any enquiries and complaints
PCL graphics LTD - VUTEK operator (2011-2012)
Coordinated the printing work assigned to meet customers and company’s expectations
Led the operation of the press, control the quality of the finished printed product
obtained
Troubleshoot any issues that may arise during the shift and ensured deadlines are met
Prioritized daily tasks in order to meet deadlines
Heliozid Technologies - Technical Engineer Support (2008-2010)
Responsible for installation of Toshiba machines
In charge of repair, follow-up, training, orientation, and demos
Preventive maintenance
Nassar Sonny World - Technical Sales (2007-2008)
Responsible for Sony TV and surround system showroom
Provide customers with technical expertise and comparison between different
technologies and models
Part of a team responsible for installing TVs for corporate use, home theatres and
sound system
Al Sumaria TV - Coop Technical Support (2007)
Assist in providing technical support for all routers to help broadcast live feed
Assist in providing continuous live connection between Iraq and Lebanon
Making sure that grid times were maintained and sound and image quality was at
required level
Samir Galakh - Electronic Technician (2006)
Assembled and soldered different electronic components on circuit boards
Tested circuit boards in final product to avoid failure when installed.
Hazmieh Satellite - Electrical and Satellite Installation (2002-2004)
Equipment installation - place mounts, satellite dishes and receivers while ensuring
broadband connectivity
Customer education - review order with the customer and teach them the basics to use
and enjoy their new service and equipment.
Professionalism in customer service, Document and prepare invoices and work orders,
Prepare and maintain work materials and supplies
EDUCATION
George Brown College,
Electrical Techniques MAY2013-DEC 2013
Clét -Al Kafaàt Foundation
Campus Libano-Européen de Technology,
Electronics & Telecommunications 2005-2007
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