Manager Management

John A. Witkowski, MBCI

*** **** ****** ****** 443-***-****

Berlin, Maryland 21811 Cell 919-***-**** ******@***.***

PROFILE

- Expert in the development and implementation of the most effective of

Disaster Recovery Plans for large-scale organizations, in both public

and private sectors.

- Extensive experience in designing Business Recovery Plans that not

only ensures swift recovery of business processes after a disaster,

but continuation of critical functions during the disaster itself.

- Wide-ranging Project Management skills with a proven record of

accomplishment of success.

- Well-experienced in the development of data centers, network

operations and call centers.

- Vast international experience, including direct support of

public/private sector organizations in the Middle East during the

First Gulf War.

- Working knowledge of LDRPS, Paragon and COOP planning software.

EDUCATION, CREDENTIALS & AFFILIATIONS

MASTER OF BUSINESS ADMINISTRATION & EDUCATION

Pepperdine University, Los Angeles, California

BACHELOR OF SCIENCE, BUSINESS & EDUCATION

Wayne State University, Detroit, Michigan

CERTIFIED BUSINESS CONTINUITY PROFESSIONAL (MBCI)

CERTIFIED ISO 27001 LEAD IMPLEMENTER

- Contributing author to "Crisis Management for the Automotive Supply

Chain," published by the Automotive Industry Action Group (AIAG), 2003

- Various FEMA Training Courses

- Member, Board of Directors for the Great Lakes Business Continuity

Recovery Group

- Member, Board of Directors of Nations, Inc.

- Founding Member and Vice President, Board of Directors of Software

Valley, Morgantown, West Virginia

- Member of the National Contract Management Association

- Life Time College Teaching Credentials

- Licensed Building Contractor State of California

- Working knowledge of Paragon, LDRPS and COOP planning software

PROFESSIONAL EXPERIENCE

NOKIA - HERE

2012 - Present

Senior Business Continuity/Disaster Recovery Specialist for Cloud Computing

- Developed and assisted in the coordination, analysis and integration of

service continuity and Disaster Recovery activities and testing, to

ensure that the appropriate levels of resilience are in place for all

Nokia Services.

- Led in preparation of all disaster recovery and business continuity

strategies for CCOD.

- Strategy for hardware standard selection, taking into account Nokia's

disaster recovery needs.

- Developed and assisted in the deployment of disaster recovery solutions

across common data centers, including local/remote backup and restore,

and cold, hot standby/distributed multi-data center solutions both in the

US, China, Slough, Berlin and Finland.

- Participated in the solution architecture creation and continuity reviews

for business unit recovery services.

- Coordinated, creation and testing of Service Continuity and Technical

Recovery Plans and Procedures; assessing the impact of future changes,

and identifying potential improvements.

- Developed an excellent working relationships with internal; technology

leads, business unit leaders and vendors.

- Served as the subject matter expert and resource for colleagues and

maintained up-to-date knowledge of all aspects of service continuity and

disaster recovery for 190 critical services.

- Leading the implementation of ISO 27000 and 9001standards for Cloud

Computing Team.

- Led in the development of various RFPs working with finance, legal,

purchasing and served as the team led on the source selection board.

AT&T

2008 - 2012

Senior Technology Security Manager - Network Chief Security Office

- Developed, tested and maintained Business Continuity/Disaster Recovery

plans for various business units.

- Team lead on converting SAS 70 and PCI teams with the implementation of

SSAE 16 and ISAE 3402.

- Established recovery strategies for fourteen business units for the

recovery of all business and technology.

- Collaborated in risk management to determine acceptable risk levels

- Tested and maintained detailed Emergency Response and Command & Control

Procedures.

- Served as the coordinator for the established Crisis Management Command

Center.

- Developed, tested and maintained Business Continuity/Disaster Recovery

plans for business units.

- Provided end-to-end project management and/or program management

throughout the lifecycle of a project / program by directing the efforts

of project/program teams.

- Act as liaison with client and IT leadership, providing communication and

status regarding the progress of the project/program.

BCRS, INC 2007 - 2008

Senior Managing Consultant, Business Continuity & Security Services

- Developed BIA's to identify potential risks and suggested controls to

mitigate risks to the business organization.

- Collaborated with management to determine acceptable risk levels;

assisted business units in developing business impact analyses.

- Identified critical business processes and established acceptable

recovery time periods, expected losses

and other contingencies.

- Developed viable recovery strategies for business processes to support

the recovery of business and

technology after disasters while still maintaining ongoing

operations.

- Managed 3rd party contractual agreements for Disaster Recovery and

Business Continuity services

- Developed tested and maintained detailed Emergency Response and Command &

Control Procedures;

designated to serve as the coordinator for EOC operations.

- Ensured corporate awareness of the Disaster Recovery Program by

establishing and implementing a

training and education program employees.

- Implemented testing strategies to addresses critical systems including

definition of exercise goals/objectives.

- Defined and maintained the plan approval process; established,

implemented and maintained plan

audit program (self-audit policies and schedules).

- Developed and implemented a yearly budget plan in conjunction with senior

leadership.

IBM GLOBAL TECHNOLOGY - Consultant 2006 - 2007

Senior Managing Consultant with IBM's Business Continuity & Security

Services

- Supervised the audit and hot site testing of Disaster Recovery and

Business Continuity Plans for a large worldwide manufacturing company.

- Developed of a Crisis Management Plan for a large US insurance company

and developed requirements for the Crisis Management Center Command

Center; audited the Tabletop Testing Exercise Scenario used to train and

educate senior management; and verified compliance with all

organizational and Sox policies.

- Developed a Recoverability Gap Analysis for a major southern university;

audited their current recovery capabilities.

- Identification of high-level recovery alternatives; and confirmation of

compliance with all policies, procedures as required by the state

agencies.

- Conducted a risk and threat analysis on the current data center and

developed recommendations for the improvement of security, maintenance

and general operations of the university data centers.

- Led numerous Business Resilience Projects to successful client

conclusions while managing team of subject

matter experts with wide range of industry sectors including

healthcare, financial, retail, pharmaceutical,

manufacturing, entertainment, utility, mining, transportation,

communications, insurance, and government.

VERIZON TELECOMUNICATIONS COMPANY

2006 - 2006

Senior Managing Consultant in Global Financial Network Operations Center

- Implemented multiple BCP/DR services and provided input to the

development and maintenance in the support of a worldwide banking

institution.

- Served as the primary BCP interface with the Network Operations Center

(NOC) for Amsterdam, London and Brazil.

- Reviewed various customer site Disaster Recovery/Business Continuity

Plans; advised and documented whether the individual recovery plans met

audit requirements.

- Reviewed 120+ tier one site worldwide and audited their compliance with

the bank's standard policy requirements.

- Developed standard test and validation procedures for both the NOC and

SOC.

CGI - CONSULTING 2004 - 2005

Senior Consultant - State of Ohio

- Established a comprehensive open system Disaster Recovery Program.

- Executed multiple services: Business/Application Impact Analysis; Risk &

Threat Assessments; and Alternate Processing Options Analysis for a State

agency.

- Facilitated an Information Protection Analysis; reviewed and documented

data protection practices and procedures; created a Disaster Recovery

Plan template used to develop a comprehensive open systems recovery plan.

Designed a Disaster Recovery plan template used in developing a

comprehensive open systems recovery plan.

- Implemented recovery strategies and architectures for testing;

recommended, assessed and implemented an architecture that enabled the

plan to be tested.

- Designed Business Continuity plan template used in a business continuity

planning effort by the client.

FEDERAL MOGUL AUTOMOTIVE SUPPLIER 2003 - 2004

Program Manager, Business Continuity and Disaster Recovery

- Managed a comprehensive Business Continuity Development and

Implementation Plan for 142 locations worldwide.

- Ensured successful program implementation by educating and training

employee's at all organizational levels in all locations.

- Developed company-wide business impact and risk assessments through

creation of a software database program.

- Audited programs within IT for compliance with State, Federal and

international requirements.

- Developed and audited company-wide business impact and risk assessments

while creating a long-term Business Impact Analysis Process.

- Implemented a Business Continuity Program for a major data center in the

US, UK and other international sites.

- Developed and implemented a back-up power plan for all domestic and

international locations to enhance business continuation.

- Directed business impact and risk assessments; served as the Subject

Matter Expert for all Business Continuity and Disaster Recovery issues.

- Ensured high-level cooperation through regular communication with the

Executive Board and the CEO.

- Coauthored the first supply chain business continuity and disaster

recovery document for tier two and three automotive suppliers.

SCHERING PLOUGH PHARMACEUTICAL COMPANY 2001 - 2003

Program Manager, Business Continuity and Disaster Recovery

- Established a comprehensive Disaster Recovery Program and managed all

Disaster Recovery initiatives for the Corporate Information Systems

Division.

- Directly supported activities for five US centers and various global data

centers locations while managing Disaster Recovery budgets.

- Coordinated an enterprise-wide Business Impact Analysis and Applications

Impact Analysis that encompassed all organizational applications and

hardware.

- Established a sustainable Business Impact Analysis Program for long-term

Disaster Recovery efforts; developed a Business Continuity Program for

all data centers and implemented risk assessments.

- Ensured success of emergency plans by collaborating with Local, State and

Federal agencies.

- Established company-wide emergency communications by developing a

corporate Disaster Recovery Website.

- Created hot site testing activities for LAN/WAN, midrange and mainframe

systems in collaboration with data center management and vendors.

- Collaborated in the development of a global back-up communications plan;

developed Disaster Recovery strategies for corporate managers.

AT&T TELECOMUNICATIONS 1999 - 2001

Manager, Business Continuity and Disaster Recovery

- Established a comprehensive Disaster Recovery program; managed all

Disaster Recovery initiatives for five US data centers.

- Implementation and monitoring of E-911 services

- Developed Business Continuity and Disaster Recovery strategies for

failover call centers, network monitoring operations centers.

- Served as liaison between senior management and State/Federal compliance

teams.

- Directed risk assessments for 75 US locations while providing remediation

strategies to strengthen weaknesses.

- Improved survivability of IS operations through implementation of

Disaster Recovery strategies; developed support teams by instituting a

regular training program.

- Direct support of LNS network operations center.

- Managed 17 team members within Local Network Services; developed and

implemented company-wide Disaster Recovery and Business Continuity

strategies.

- Directed team of field engineers in installation of equipment to support

nationwide systems.

- Supervised hiring, training, staff evaluations, proposal development and

project budgets; created policies and procedures to ensure effective

contingency planning.

NATIONS, INC., MILITARY CONTRACTOR 1985 - 1999

Vice President of Finance and Administration

- Supervised a team in the development and build out of classified military

data centers.

- Established a comprehensive Disaster Recovery Program for numerous

government agencies.

- Managed all procurement and negotiations for all contracts.

- Developed a company of 450 system engineers worldwide.

- Negotiated various contracts from cost-plus to fixed-price.

- Assisted in the development and response to various RFP's worldwide.

- Strong expertise with most government contract types.

- Team lead on various military and government monitoring systems.

- During Desert Storm/Desert Shield, led a team of 25 contractors in Saudi

Arabia; instrumental in developing and implementing Business Continuity

and Disaster Recovery plans for both military and civilian units in

Desert Storm/Desert Shield.

- Made presentations to senior-level management ranging from the joint

unified commanders as well as numerous general officer briefings.

- Traveled extensively around the world in many managerial, sales and

production capacities; wide exposure and immersion in a variety of world

cultures.

- Negotiated contracts in Australia, Austria, Korea, United Arab Emirates,

Saudi Arabia, UK, France, Germany and the Chec Republic.

- Cleared to the TS/SCI level (no longer current).

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