Customer Service Representative

Jeremiah Logan Professional Resume

**** ***** ****** *****, ** 29033/803-***-****/**********@*****.***

Professional Experience/Overview

I have a lot of work experience in a lot of different fields such as:

Clerical, office assistance, Customer service and support, Filing, Data

Entry, Computer Service, and sales as well as some product marketing

experience. I also work with computer applications such as Microsoft Word,

Excel, PowerPoint, OneNote, Outlook. I work currently as a Clerical

Document Assistant and Customer Service Representative at a company named

Lion Bridge Global Sourcing Solutions located here in Columbia, SC. I work

as a contractor handling documentation and Ad Copy webinar account

information and would like to sit down and have an interview with you about

my experience and how I can be an asset to your company.

Virtual Hands- Contemporary Virtual Assistant

03/2013-Current

Virtual Administrative Assistant/Clerical/ Customer and Client support

. Doing extensive information research for business related services

. Working to maintain client info with Google Docs, Drive, Google

Plus/Calendar/Email

. Making travel reservations, setting up meetings, customer service

contact calls

. Working to maintain data and confidential info with Excel, Word, One

Note, Access, Outlook

. Contacting banks, Hotels, travel agencies and airlines for prospective

clients.

LionBridge Global Sourcing Solutions- Waltham, MA

08/2011-10/2013

Ad Copy Research /Social Media Research/webinar training

. Ad copy Administrative Web Research/Crowd sourcing/Social Media

. Logging in Timesheets and Entry for Payroll and Remittance Advice

. Attending Webinars and other web related training courses

. Reviewing dashboard performance and audit information

. Researching and Conducting information using Microsoft office/Google

Docs and Google+

NCCI RP Field Rep Services, LLC 04/2012-

08/2012

Contact Letters and reprimands of communication/Customer Contact

Representative

. Loss Mitigation Services/Accounts

. Field Contact and LM Results/Report

. Document Retrieval and Execution Services

. Faxing, transferring documents via UPS, Fed Ex, DHL, USPS, etc

. Field Contact Letter Delivery

Alpha Numeric Systems/Dell Inc Affiliate- Columbia, SC

01/2011-11/2011

RMA/ Document Management Assistant/Customer Service Representative

. Providing customer contact and tech support of IT related software

systems

. Scanning and filing scripts and information for company employees

. Marking and data entry of inventory for the company deployment

products

. Documenting and data entry of the deployment of customer

clients/Customer Assistance

Chipco Computer Technologies/ Columbia, SC 09/2009-

11/2010

RMA/ Clerical Receiving Assistant/Shipping Coordinator/Customer Support

. Software Installation/Computer Assistance/Data Entry/typing

. Invoicing and packaging of products and Computer Hardware

. Filing of documents and purchase orders data entry of spreadsheets

. Helping with accounts receivable and invoicing of collections and

client accounts

. Customer Service/RMA processing and shipment tracking for customer

calls

Wal-mart Supercenter/Distribution/ Ballentine, SC 07/2009-

12/2009

Electronics Sales Clerk/Customer Service Representative/Data Entry

. Marking and filing data from company distribution trucks

. Scanning and tracking of high value items and electronics

. Marking and data entry of freight from distribution center

. Using company System to pull special orders for customers

. Customer service interacting and communicating with customers

Equipment Qualifications:

. Computer with a high speed Internet connection-Windows 7

. Printer/scanner/copier combo

. Fax machine/online Fax Support

. A home office that promotes a proper work environment with little to

no distractions

. Above average communication skills/ Customer Service

. Excellent typing skills of 55 words per minute (wpm) or higher

EDUCATION: REFERENCES:

University of Phoenix Monte Johnson-803-***-****

Columbia, SC 29092 Justin Hall/803-237-

5631 Major:Bachelor in Business and Marketing

David Coates/803-***-****

Still Enrolled in school: Junior year Tom

McGuire/803-***-****

Sincerely,

Jeremiah Logan Interested Applicant-Customer Service

Clerical Document Assistant/ Customer Service/Social Media Research

803-***-****/ **********@*****.***/**********@*****.***

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