Customer Service Sales

Amanda Thephasone

Prep Cook/ Pantry - Palm Nashville

Murfreesboro, TN

********@*****.*** - 615-***-****

I would like a career that would further my work skills and benefit on my knowledge and growth.

WORK EXPERIENCE

Prep cook/Pantry/ Cold line

Palm Nashville - Nashville, TN - August 2013 to Present

Responsibilities

Set up pantry station, prep station, prep coffee and teas. Make coffee and espresso drinks using lavazza

expresso machine, clean and sanitize station, prepare food for banquets, store items and food in the proper

place, label anything necessary, make sure each entrée, appetizer, dessert and salad follows recipe guidelines.

Prepare any desserts needed for the day. Cut, slice or grind meat, poultry, and seafood to prepare for cooking.

Portion and wrap the food, or place it directly on plates for service. Distribute food to waiters and waitresses to

serve to customers. Prepare any special sauces and dressing. Assist cooks and kitchen staff with various tasks

as needed, and provide cooks with needed items. Mix ingredients for salads, cold appetizers, and dessert.

Skills Used

Culinary skills

Hostess

Palm Nashville - February 2012 to Present

Answering multiple phone lines, reservations, guest services, seating guest, clearing and setting up tables,

arranging floor layout, table checks, and ensuring guest enjoy their time.

Warehouse Associate

Amazon.com Inc - September 2012 to March 2013

Problem solver, sorter, packer, shipping out packages, fixing any inventory or packages with issues, vendor

returns.

Server/ Supervisor

Asian Express and Thai Restaurant - Murfreesboro, TN - April 2011 to April 2012

Server, cashier, guest services, daily account reports, accounts payable, answering phone calls, ordering

inventory.

Front Desk Rep

Double Tree Hotel - Memphis, TN - August 2010 to May 2011

Reservations, monthly manifest reports, guest services, accounts payable, clerical, refunds, audit, local

tracking reports, daily down time reports, daily reports, answering multiple phone lines, faxing, checking guest

in and out, cashie, report to different departments as well as communicate with housekeeping and printing

out their reports.

Front Desk Receptionist

LaQuinta Inns and Suites - Franklin, TN - November 2009 to August 2010

Answering multiple phone lines, reservations, clerical, accounts payable, daily reports, audit and night audit,

cashier, sales, housekeeping reports, stock, customer service rep. monthly manifest reports, breakfast server

and host, weekly inventory, and group sales.

Sales Associate

Off Broadway Shoe Warehouse - Murfreesboro, TN - August 2007 to October 2009

Customer Service, sales, cashier, stocking, refunds, mark-downs, organizing the stock and sales floor.

Customer Service Rep

Roses - Murfreesboro, TN - May 2007 to June 2007

Cashier, customer service, answering phone calls, layaways, refunds, organizing returns, and data entry.

EDUCATION

Associate in I have

Motlow State Community College - Smyrna, TN

August 2006 to May 2008

General Studies

Riverdale High School - Murfreesboro, TN

SKILLS

50 WPM, Microsoft word, Power point

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