Customer Service High School

TIFFANY TAYLOR-CARTER

**** ********* **** ******, ** 36605 (H) 251-***-**** *********@****.***

Professional Summary

A Reliable and highly accurate phlebotomist with lab utilizing knowledge, and basic skills in lab work as

well as testing procedures to provide the best possible results.

Skills:

• Phlebotomy and basic Nursing

• Microbiology expertise

knowledge

• HIPPA compliance • Lab testing and reporting

• Sharp critical thinker • Organized and detailed

• Positive and friendly • Charismatic

• Customer Service • Retail experience

Work History:

Phlebotomist Intern 05/2013 to 05/2013

Womack Medical Center – 2817 Reilly Road, Fort Bragg, NC 28307

• Prepared specimens for analysis and established proper chronological priorities in testing.

• Performed diagnostic and therapeutic laboratory procedures.

• Experience in sticking children.

• Knowledge of the old order of draw as well as new.

• Knowledge of the steps in performing a glucose tolerance test

Phlebotomist Intern 04/2013 to 06/2013

Cape Fear Valley Medical Center – 1638 Owen Drive Fayetteville, NC 28304

• Experience in straight venipunctures as well as butterfly.

• Knowledge in STAT orders, urine sample, and bleeding time.

• Special talent for instructing patients with procedures.

Phlebotomist Intern 05/2013 to 06/2013

VA Medical Center – 2300 Ramsey Street Fayetteville, NC 28301

• Transferring lab orders from the syringe.

• Checking glucose from the Accu- Chek.

• Experience in emergency services for lab and experience in Blood cultures.

• Managed specimen sample handling, receiving, storage and inventory.

Florist 01/2013 to 06/2013

Rainbow Florist - 1610 Clinton Road Fayetteville, NC 28312

• Extended excellent customer service, understanding their floral design needs and assisted

them with design of custom.

• Handled customers’ requests and orders and maintain plants and the shop.

• Provided expertise advice on designs on how to use floral products and additional items.

• Answering phone calls, and placing orders long distance.

Home Health Aide 12/2009 to 11/2012

Nursing Assistant - 2651 Cameron St, Mobile, AL 36607

• Performs general patient care, assist with grooming, hygiene, bathing, cooking and daily vial sign.

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+I also had to reporting any findings to the supervising Nurse. I assist Registered Nurses in their daily

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duties, dressing wounds.

I bath patents using bed baths and showers. Sometimes Holsters left with assistant. I assist’ feeding

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patients who are unable to do so. Assist residents: toileting client who need assistance with bedpans,

urinals and going to the bathroom.

Monitoring the vital signs of the patient assisting patients with exercise. Making beds and keeping the

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patients area clean and tidy.

Flowerama 01/2008 to 10/2009

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Florist- 3000 Airport Blvd Mobile, AL 36606

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Handled customers’ requests and orders and maintain plants and the shop.

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Provided expertise advice on designs on how to use floral products and additional items.

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Answering phone calls, and placing special orders: wedding, prom, and funeral.

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Wal-Mart 11/2013 to 12/2013

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Cashier-7855 Moffett Rd, Semmes, AL 36575

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Assist customers with purchases; operate registers and credit card machines, and field customer

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questions and complaints.

Ring purchases up and handle customer to Walmart money transactions.

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UPS 11/2013 to Currently

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Driver Helper-1909 Wolf Ridge Rd, Whistler, AL 36612

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Assists Truck Driver with loading and unloading of cargo.

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Performs other duties characteristic of the classification.

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Education:

High School Diploma: May 15, 2009

Murphy High School - 100 South Carlen Street Mobile, AL 36606

• 2. 8 GPA

Fualkner State Community College - 1900 U.S. 31 Bay Minette, AL 36507

• Surgical Technology

Fayetteville Technical Community College - 2201 Hull Road Fayetteville, NC 28303

• Continuing education in Phlebotomy

Associate of Science: Fayetteville Technical Community College - 2201 Hull Road Fayetteville, NC

28303

• Coursework in Biology and Health Sciences

• Majoring in Nursing (currently)

Certifications

• CPR certified through American Heart Association

• Certified Phlebotomist Technician, ASPT

Reference

• Sandra Morgan- 770-***-****

WellStar Healthcare- Marketing Coordinator-

• Ida Porter- 251-***-****

School Advisor

• Angel Bacon or LaShonda Melvin -910-***-****

Fayetteville Technical Community College-Phlebotomy Instructor

Contact this candidate