Active Directory Maintenance

William Beckett

**** ***** ****** ******* ? Hiram, Georgia 30141 ? 678-***-****

?****@********.***

INFORMATION TECHNOLOGY PROFESSIONAL

Over 20 years of IT experience with a proven record of accomplishments in

network administration, computer systems administration and security. Very

strong problem solving and troubleshooting abilities. Excellent

interpersonal and communication skills that allow me to work effectively

with other people at all levels.

CERTIFICATIONS & AREAS OF TECHNICAL EXPERTISE

Certifications: CISSP, MCP, MCSE, MCSA, Security+

Hardware: Dell, HP/Compaq: PC's, laptops, servers and peripheral devices.

Cisco: Wireless Access Points, 350, 1310, switches 2900, 3500.

Transceivers, Hubs, Bridges, APC UPS, PowerVault storage, Ultrium LTO 2,3,4

tape drives, Zebra label printers, MOXA serial to Ethernet convertors, LXE

forklift mount VX5 terminal devices.

Software: Microsoft Windows 7, Vista, XP, 2000, 98, 95, 3.xx, DOS.

Microsoft Windows Server 2008, 2003, 2000, Active Directory, Group Policy,

NT. Novell Netware, 4.0, 4.11. Microsoft Office Suite, Microsoft Exchange

Server 5.5, 2000, 2003, 2007. Arcserve, Citrix Metaframe and Presentation

Server, Microsoft Visio, IIS 4.0, 5.0, Cisco IOS, Dameware. FTK Imager,

Encase, NetAnalysis, Symantec DLP.

PROFESSIONAL EXPERIENCE

Fiserv, Inc. - Norcross, GA September

2012-Present

Security Analyst/Forensic Investigator

. Review and analysis of AV and Site Advisor logs for potential computer

review.

. Monitor and reviewing of email for case evidence.

. Obtain live and non-live images of hard drives for case review using

FTK and Encase.

. Remote preview of computers using Encase.

. DLP investigations using Symantec DLP.

. Computer review in various domains using Dameware/domain credentials.

. Monitoring and review of computers systems and registry for potential

company code of conduct violations.

. Active Directory Group and User permissions administration

APL Logistics - Atlanta, GA September 2011-

September 2012

LAN/WAN Admin

. Technical analysis and support for level I, II and III PC and

infrastructure issues.

. Instrumental in coordinating office move from 7th floor to 3rd floor.

. Imaging of laptops and desktops using Ghost and Sysprep.

. Windows Server 2003 administration and maintenance utilizing Active

Directory, DNS, DHCP.

. Backups and restores on all file/print servers using Arcserve r16.

. Support for remote sites and locations using Dameware and RDP.

. Responsible for configuration and support for all Laser and Label

printers (HP/Zebra).

New Bridge Management - Atlanta, Georgia June

2009-August 2011

IT Analyst

. Provide PC, application and network support for local end users.

. Perform email recoveries and review.

. Perform data extraction and analysis from various applications such as

SQL, Word, Excel.

. Network infrastructure and personnel analysis.

Steelcase, Inc. (Formerly Revest, Inc.) - Lithia Springs, Georgia June

2000-May 2009

Network Administrator

Maintain and administer over 20 servers, consisting of file/print, database

and domain controllers. Support user base of 300+ with 1st, 2nd and 3rd

level issues.

. Integrated technologies to resolve customer complaints, realizing an

annualized $500,000 savings.

. Improved overall system uptime from 94.5 to 99.4% by identifying key

server problems.

. Developed new Citrix farm using Presentation Server 4.0.

. Responsible for addition and removal of domain controllers,

administration of DNS and DHCP as well as evaluation of server roles

and security based settings.

. Answered and resolved level 1 support issues as well as being the lead

on all escalated level 2 and level 3 support calls.

. Led project for execution of complete domain migration into corporate

domain, resulting in more efficient administration.

. Researched, planned and delivered successful completion of network

migration from Windows NT to Windows 2000, 2003.

. Administration and upgrading of Windows servers, NT to 2000, 2000 to

2003. Updating and maintenance of Active Directory infrastructure.

. Redesigned and upgraded wireless infrastructure, converting 95% of

production floor to thin client computing providing for more

flexibility.

. Investigated new technologies and developed sustained relationships

with numerous vendors providing selected technology.

. Led successful migration from Exchange 5.5 to Exchange 2000.

. Frequently consulted as a resource by other Steelcase plants including

corporate offices.

Keller Financial Services, Inc. - Clearwater, Florida February 1995-May

2000

Systems Administrator

Provided 2nd level software/hardware support for 200+ end users. Performed

daily administration and maintenance of multi-server, multi-protocol Novell

4.x/Windows NT network and phone systems.

. Managed successful multi-location, 100+ user conversion from COBOL

based loan servicing system to UNIX based loan origination,

collections.

. Managed one direct report as part of a three person IT team.

. Designed and developed IT disaster recovery plan.

. Successfully achieved integration project with Mosaix auto dialer and

UNIX database for collections.

. Selected as Employee of the month for implementing new Fair Isaacs

credit scoring software package.

Education & PROFESSIONAL DEVELOPMENT

Bachelor of Science, Computer Information Systems October 2005

Excelsior College - Albany, New York

Graduated with Honors

Professional Development

Productive Relationships Workshop

Lean Manufacturing Training

Contact this candidate