ELIZABETH JONES
**** ******* **** . ******, ***** 77338 . 832-***-**** (mobile)
************@*****.***
OBJECTIVE
Seeking a full-time position where my skills, abilities and education will
be utilized to promote the growth and mission of the company.
EMPLOYMENT HISTORY
2013-2013 NORMAN VETERANS CENTER Norman,
Oklahoma
Administrative Tech
. Provided information to supervisors, co-workers and subordinates
by telephone, in written form, e-mail or in person.
. Greeted persons entering establishment, determined nature and purpose
of visit and directed or escorted them to specific destinations.
. Developed specific goals and plans to prioritize, organize
and accomplish my work.
. Operated telephone switchboard to answer, screen and forward calls,
provided information, acquired messages and scheduled appointments.
2007-2012 S E A R C H
Houston, Texas
Receptionist
. Assisted clients with referrals and information regarding agencies
and/or organizations who can address their needs.
. Sorted and routed incoming mail and collected outgoing mail, using
carts as necessary.
. Maintained and updated filing, inventory, mailing and database
systems, manually and using a computer.
. Compiled and prepared reports and documents pertaining to personnel
activities.
2006-2008 H AND R BLOCK Houston, Texas
Client Service Coordinator
. Operated office machines, such as photocopiers and scanners, facsimile
machines, voice mail systems and personal computers.
. Answered telephones, directed calls and acquired messages.
. Communicated with customers, employees and other individuals to answer
questions, disseminated or explained information, acquired orders and
addressed complaints
. Received payment by cash, check, credit cards, vouchers or automatic
debits.
. Issued receipts, refunds, credits or change due to customers.
Additional Skills and Abilities
. Proficient in Microsoft Word, Excel, PowerPoint, Access and Outlook.
. Proficient in Raisers Edge and QuickBooks
EDUCATION
2007-2009 HOUSTON COMMUNITY COLLEGE Houston, Texas
Major: Accounting
Concentrations: Managerial Accounting
Course work included: Core College Curriculum
1999 JOHN MCDONOGH SENIOR HIGH New Orleans,
Louisiana
High School Diploma[pic]