Customer Service Assistant

Tiffany Fareed

Stone Mountain, GA

**************@*****.*** - 404-***-****

A humble, business oriented individual who values hard work and always goes the extra mile to get the job

done.

WORK EXPERIENCE

Assistant Manager

Little Caesar Pizza - Stone Mountain, GA - October 2011 to Present

Responsibilities

My responsibilities at Little Caesar's includes managing the store, Hiring and development producing product

in a timely manner, up-selling new promotions, inventory counting every night, cash draw audits, health

inspections on product that goes out, data entry, scheduling, sells analysis, ordering of product, development

and coaching, and payroll.

Accomplishments

I accomplished several skills at Little Caesar's pizza including the following Becoming proficient with data

entry and payroll, understanding the value of time, customer service skills, ability to adapt at a fast pace, and

willingness to understand and learn others.

Skills Used

Proficient Microsoft skills

Inventory

Cost of sales analysis

Scheduling

Team building

Data entry

Payroll

Cash handling

Deposits daily

Assistant Lead

Stone Mountain Park - Stone Mountain, GA - April 2008 to Present

Responsibilities

My responsibilities as an Assistant Lead for Stone Mountain Park included scheduling, counting inventory,

managing a group of five to fifteen employees, placing orders for multiple locations, transferring product to

and from multiple locations, developing a Standard Operations Manual, developing a new concept to several

store, troubling shooting technical issues, customer relations, customer service, up-selling, implementing new

policy and procedures.

Accomplishments

The impact that I had on my staff and others around me at Stone Mountain Park were to work hard and become

a go getter, follow all policies and procedures, customers always comes first whether they are right or wrong,

I have recieved several customer reviews and mentions in Stone Mountain Park's monthly new paper.

Skills Used

Proficient skills with Microsoft office

Incoming and outgoing phone calls

Master of scheduling

Verbal communication skills

Excellent organization

Willingness to learn and adapt fast

EDUCATION

BS in Public Policy

Georgia State University - Atlanta, GA

2009 to 2014

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