Customer Service Sales
Resume:
Scott Franklin
**** **** ***** ** *** A Augusta, Ga 30909
***********@*****.*** – 706-***-****
WORK EXPERIENCE
Customer Service Advisor
Sitel Corporation-Augusta, GA - September 2013 to December 2013
Verizon Prepaid Project
Inbound calls
Process payments
Recommend plans based off of usage
Troubleshoot devices
Access Control Specialist
Omniplex - Fort Gordon, GA - May 2012 to June 2013
Check all paperwork coming in and out of building
Random checks for prohibited items
Log in/out all equipment and keys before and after shift
Work in tandem with military police and NSA officers
X-Ray screening trained
Northrop Grumman - Fort Gordon, GA - April 2010 to May 2012
Check all paperwork coming in and out of building
Random checks for prohibited items
Log in/out all equipment and keys before and after shift
Work in tandem with military police and NSA officers
X-Ray screening trained
Customer Service Representative
Circle K - Augusta, GA - June 2008 to February 2009
Process transactions on touchscreen register
Stocking shelves on sales f loor and cooler
Clean bathrooms
Clean gas pumps
Sprint Foods - Augusta, GA - May 2007 to June 2008
Process transactions on touchscreen register
Stocking shelves on sales f loor and cooler
Clean bathrooms
Clean gas pumps
EDUCATION
Associate in Criminal Justice
Bachelor in Criminal Justice
Georgia Regents University - Augusta, GA
2005 to 2014
SKIL LS
Top secret security clearance and full scope polygraph; proficient in Microsoft Word, Excel, and Powerpoint
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