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Customer Service Sales

Location:
San Antonio, TX
Posted:
December 16, 2013

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Resume:

Objective:

Use my customer service and interpersonal skills to promote rapport, as

well as provide world class service and prompt issue resolution.

Education:

Graduate John Jay High School Class of 2009

Northwest Vista Community College

Associate of Science in Computer Science

Expected Graduation Date: August 2014

Dominos Pizza Team Murph

11026 Culebra Rd

San Antonio, TX 78253

Dominos Pizza Deliver Expert June 2013 to September 2013 - Approx

30hrs/week

- Deliver to customer pizzas, sides, and drinks in a safe, timely, and

accurate manner

-Assist customers with menu choices and with customer service issues

-Take orders via telephone and assist in-store associates with daily duties

Marriott International

17319 San Pedro Ave Suite 400

Hollywood Park, TX 78232

Marriott Customer Care and Sales Specialist - February 2013 to April 2013 -

40hrs/week

- Assist guests with making national and international hotel reservations

- Assist guests with cancelling or changing hotel reservations

- Assist guests with any questions regarding hotel stays, rewards programs,

and more

Stream Global Services

6090 Zenith Court Northeast

Rio Rancho, NM 87144

AT&T Customer Lifecycle Management - October 2012 to January 2013 -

40hrs/week

-Assist customers with AT&T billing questions and issues

-Assist customers with AT&T mobile questions, upgrades, and support

-Assist customers with purchasing AT&T U-Verse, high speed internet, and

accessories.

-Document all customer interactions for record keeping purposes

Dollar Tree

6521 Paradise Blvd Nw # C

Albuquerque, NM 87114

Cashier/Freight Associate September 2012 to January 2013 - Approx

20hrs/week

-Assist customers with product questions

-Stock freight throughout the store in a quick and accurate manner

-Consummated sales transactions with customers

Sitel

4420 The 25 Way NE

Albuquerque, NM 87109

Starbucks Customer Service Representative - April 2012 to June 2012 -

40hrs/week

-Assist customers with Starbucks Card issues and queries

-Assist customers with store and product complaints, praise, and concerns

-Assist with and resolve Mobile Phone Application issues

-Document all customer interactions for record keeping purposes

The Home Depot

9115 N Loop 1604 W

San Antonio, TX 78249

Bay Integrity Associate - August 2011 to December 2011 - Approx 35hrs/week

-Scan product outs

-Maintain bay organization, price labels, and consistency

-Verify product counts

-Assist customers with product and home improvement project questions

Morning Freight Associate - March 2011 to August 2011 - 20hrs/week

-Place stock from overhead storage onto selling shelf and sales floor

-Use lift machinery to remove and place pallets from overhead

-Assist customers with product and home improvement project questions

Skills:

-Computer and mechanical troubleshooting and repair

-Email queue management

-Diplomacy



Contact this candidate