Customer Service Manager
Resume:
Terence Wright
**** ******* **. **, ********, GA 30152
*********@****.***
PROFESSIONAL QUALIFICATIONS
Fraud and Examination Individual Taxation
Computerized Accounting (QuickBooks 2013) Advanced Microsoft Excel (Spreadsheet
Applications)
Accounts Payable & Accounts Receivable Office Management & Administration
Payroll Accounting Marketing
Certified Office Professional Business Document Production
Excellent communication, organizational and project management skills.PC
proficient with Advanced Microsoft Word, Advanced Microsoft Excel and Quick
Books Accountant 2013.
PROFESSIONAL EXPERIENCE
Computer Lab Monitor
2013- Present
Chattahoochee Technical College
Marietta, GA
Computer Lab Monitor
Monitor computer users to ensure that they are authorized for access,
helping students by answering their questions to the best of your ability,
referring them to other information sources (i.e. instructor, handouts, and
manuals), providing general help with computer operation and software
features, (printing, saving and retrieving documents), helping with special
features of lab supported software packages, disk operations (formatting
disks, copying files), checking lab supplies (printer toner, ribbons, ink
cartridges, paper) reporting problems or lack of supplies, checking for
damaged or faulty equipment, vandalism and theft, housekeeping (paper in
bins, chairs under desks), cleaning the equipment (monitors, computers,
desks, and whiteboards), checking for rules violations
Credit Counselor 2003 to 2012
Credex Credit Counseling
College Park, GA
I successfully launched several entrepreneurial ventures and established a
successful Credit Counseling firm for small businesses and individuals.
Responsible for sales, new customer development and customer service.
Coordinated scheduling, managed purchasing and inventory, and handled all
accounting, billing, collection and banking functions.
Collection Manager 2000 to 2003
Fred Hannah and Associates
Marietta, GA
I was a very efficient collector for three years for one of the top Law
Firm collection agencies in the state of Georgia. I worked above and beyond
daily to achieve my monthly goals and ensuring budgets were met in a timely
manner. I assisted customers with past due Credit Cards, Auto loans and
Student loans.
Training NCOIC 1989 to 1999
United States Army
Fort Hood, TX
For over 10 years I performed various job functions in the United States
Army to include: Administration, Computer Engineering and Physical Fitness.
EDUCATION
Chattahoochee Technical College, Marietta, GA
Associate of Applied Science Degree, Graduation Date: August 2014
Major: Accounting GPA: 3.25/4.00
Chattahoochee Technical College, Marietta, GA
Technical Diploma in Accounting, Graduation Date: December. 2013
VOLUNTEER WORK
Advisory Committee Member, Devereaux, GA Boys & Girls Home
2012 to Present
Organizations And Affiliations, National Society of Leadership and Success
2013 to Present
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