Customer Service Office

Luis Morales

*** ********** **

Eagle Pass Tx. **852

Tel. 830-***-**** Cell. 830-***-****

primary e-mail ********@*****.***

Experience: Start working at Fort Duncan Regional Medical Center since 2000, start on Dietary aide, perform my duities with resposability on kitchen for eighteen months,then move to radiology deparment, and continue performing my diuties at all time with customers and co-workers as radiology Clerk for ten years,, stop working on 2/28/12 for better oportunity .

Working at Maverick Arms since 3/2/12 on shiping department for 6 months and then move to reciving depart. Controling all returns and filin all serial numbers what ever come’s in and sending out, also checking any defects that any fire arm has. Still working at this company and performing

Work at Border Café for eight years as a head cook, I was in charge on buffet,set order on SYSCO,and kitchen inventory.

my duties at all time

Customer Services

• Assist customers with orders and procedrures and service .

• Scheduling in- via online, in person and by telephone.

• Answer telephone inquiries from customers on the status of authorizations and other service

• And any issue they have

• Assist with new employee training including Hospital services, options and register operations.

Customer Service Assistant

• Assist clients as they enter office and via phone.

• Perform filing, data management, drafting and editing short office memos.

• Assist with all other office administrative duties.

Office Assistant

• Inputting data, office erands, and updates.

• Scheduling appointments and assisting scheduling, register and find information.

Education

Obtain Ged Diploma

Attend UTEP at el Paso

Skills

• Microsoft Office programs (Word, Excel, PowerPoint)

• Experience with maintaining office suply and ordering procedures

• Ability to work with several operating systems, including Windows, Opus, Pacs, Sms

WorkExperience

Provide management services to the universal population with a focus on helping customers obtain . Duties include a combination of the following intake, interviewing, eligibility verification, referrals to supportive services, customer services, orientation, instruction, and regular follow-up in executing client's plan. Facilitates customer access to services at radiology, social services, writing, and Interview . Assesses to co-workers aptitude, values, interest inventories and training needs in assessing job readiness and preparing client for entry/re-entry into the radiology dep. Serves with instructions, and other client resources. Strong understanding of labor, vocational systems, internet, One-Stop services and One-Stop referral system. Possess strong customer/goal orientation, and excellent Interpersonal, communication and PC skills. Ensures that customer file documentation meets regulatory guide and completed in a time,also atended conference about programs on Key-West florida to reduce time on charging and save time to assist better to costumers,also attend computers skills on Houston tx., to perform habilities at Fort Duncan Regional Medical Center . Stop working on February fifth on two thousand and twelve,reason,cutting personal lay-off.

At Maverick arms support to my CEO with all documentation with serial numbers coming to our warehouse and sending out . porforming my job at all time and be responsable for all serial numbers that protect by ATF have good comunication with my supervisor and my CEO at all time, also with my co-workers support on any situation they have or any problem to solve any difficulties they have. Checked all merchandise return and send it to wich department goes like finish good or need to be re-work. Can work under presure without encumber to my co-workers and I too conscientious to shirk my duties

I Would like to work at this Company because I see its a good oportunity to grow on new field

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