Customer Service Rep

AMY MONTESANO *** fra mar pl. fort pierce, fla ***82

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OBJECTIVE: MY GOAL IS TO BE A VALUE AND ASSET TO THIS COMPANY AS A CUSTOMER

SERVICE REPRESENTATIVE, OR ADMINISTRATIVE ENTRY LEVEL CREW LEADER.

EXPERIENCE: MONSTER MEDICAL MARKETING –FORT PIERCE FLA.

MANAGER/CUSTOMER SERVICE REP.

DATES WORKED- OCT. 12-JULY,13

PRODUCTS SOLD-DURIBLE MEDICAL EQUIPMENT

I WORKED WITH PROGRAMS SUCH AS WINDOWS 7 AND OTHER SERIES

PERTAINING TO THIS BUSINESS.DUTIES INCLUDED ENSURING CUSTOMER

SATIFACTION IN ORDERS.JOB DESCRIPTION ALSO INCLUDED TRAINING NEW

EMPLOYEES ON THE DIVERSE SYSTEMS MONSTER MEDICAL MARKETING

HAD ACCESS TO,SUCH AS,AVAILITY,ECARE,ETC.

REASON FOR LEAVING: NEEDED A HIGHER PAYING EMPLOYMENT

SUPERVISOR/OWNER: JOANN DECCICO

PHONE NUMBER FOR REFERENCE: 561-***-****

A PLUS FINANCIAL CENTERS:

DATES WORKED: OCT.11-OCT.12

CUSTOMER SERVICE REP./VERIFICATIONS DEPT.

DUTIES INCLUDED: CUSTOMER SERVICE FOR CREDIT CARD DEBT.

AS WELL AS VERIFICATION OF ALL CUSTOMER INFORMATIONAND

CONFIRM CUSTOMER EXCEPTED OUR SERVICES.

REASON FOR LEAVING: BUSINESS SHUT DOWN

SUPERVISOR/OWNER: CHRIS MANIO

SELF EMPLOYED:

INDEPENDENT SUB CONTRACTOR FOR TELEMARKETING

************@*****.*** phone:772-***-****

AMY MONTESANO 940 fra mar pl. fort pierce, fla 34982

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PRESENTLY SELF EMPLOYED AS INDEPENDENT SUB CONTRACTOR.

DUTIES INCLUDE: CUSTOMER SERVICE REP. FOR ANY FUTURE CONTRACTOR

WILLING TO USE MY SERVICES.

REASON FOR LEAVING: n/a

EDUCATION: I RECEIVED MY GED IN 1996 IN MARTIN COUNTY CARRER CENTER

I ALSO ENROLLED IN THE NURSING PROGRAM AT INDIAN RIVER STATE

COLLEGE AS WELL AS MANY CONTINUING EDUCATION CERTIFICATIONS

IN THE HEALTH FIELD.

SKILLS: I AM SKILLED IN MANY DIFFERENT AREAS OF THE WORK FIELD.

I HAVE STRONG COMMUNICATION SKILLS, AND WORK VERY WELL

OTHERS. I DO TAKE PRIDE IN MY WORK AND WHAT I START, I ALWAYS

COMPLETE. I AM DEDICATED TO BEING ON TIME,AND I AM ALWAYS

THERE AND AVAILIBLE WHEN NEEDED.I HAVE OVER TWENTY YEARS OF

EXPERIENCE IN IN BOUND AND OUT BOUND CALLS . I CAN USE ANY

DIALER OR SAFE SOFT PHONES AVAILIBLE TO ME AS WELL AS TRAIN

RECREWTS IN THE USE OF THE SYSTEM. I CAN ALSO BILL,SHIP,RECEIVE

ANY PRODUCT THAT MUST BE SHIPPED. AS WELL AS COMMUNICATE

WITH PHYSICIANS AND THEIR OFFICES AS WELL AS INS.COMPANYS . FOR

EXAMPLE : SAME AND SIMILAR, MED. PRT B PROVIDERS,AND ENSURE

CUSTOMER SATIFACTION.

************@*****.*** phone:772-***-****

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