Customer Service Assistant

N a r issa Gomes

**** **** *** ***** *******, TX 77090 281-***-**** ************@*****.***

Qualifications P rofile

S k i l led and p rofessiona l adm i n ist ra t ive assistant w i t h 5 years of exper ience

s upplying punctua t ion, consistency, am icab le customer serv ice and a w i de a r ray of

genera l off ice support and understand i ng

AD M I N I S T R A T I O N

Responsible for accounting with AP/ AR and expenses

Proficient at creating and utilizing schedules with prompt manners to keep everything up to

date

Supportive to senior managers and peers

O rganized and determined at finding solutions when problems appear ASAP

Advanced at creating POs, filing and monitoring invoices on different systems

T E C H N I C A L SK I L L S

Experienced at Microsoft Office including Excel, Word, Outlook and PowerPoint

Capable of handling numerous multi-line telephone systems

Knowledgeable of calculating, and handling monetary responsibilities including cashier duties and invoices

Typing level at 54 words per minute with excellent accuracy

C U S T O M E R SE R V I C E

Serve as initial point of contact for customers, vendors and partners

Educating clients and partners about services and products

Efficient scheduling as well as punctual responses (via email and phone)

E XCEL L I NG P O I N TS

Very open- minded, people friendly, all while maintaining professional demeanor

Creating a positive first impression and upholding it

Trustworthy and honest with confidential and such matters

Adjusting and dealing with new people, software, ideas and environments

Promotion granted twice within a difference of less than 9 Months

Sharp sense of direction and instruction

Skills Summa r y

Customer Service

Upscale Office Receptionist/ Greeter

Skills Multi-line Professional Demeanor

telephones

Sales

Task Runner

Communicator Computer Savvy

Inventory Control

w/ steel toed boots

EM P LOY M EN T HIS TORY

R IG H T NOW PEST CONTROL, Houston, TX

Secretary 2013- Present

KE N T MOORE CAB I NE TS, Spring, TX

Administrative Assistant 2011-2013

HAP PY EXPRESS TRUCK I NG CO., West Mount Houston, TX

Office Assistant, 2010-2011

CURVES Houston, TX

Office Assistant, 2010-2011

DSJ MANAGE ME NT Southwest Houston, TX

Office Assistant, 2008-2010

ED UCAT IO N

H U MAN RESOURCE MANAGE ME N T

Pending Associates Degree

PEN NFOSTER ON L I N E COLLEGE

2013- Present

References available upon request.

Contact this candidate