Customer Service High School

Shayla R. Paulsen

**** **** ***** *****/ ********, UT 84065 / Cell: 801-***-**** / Email: **********@*****.***

Customer Service Expert / Proficient with MS Office / Skilled Written & Verbal Communicator

KEY SKILLS

Customer Service / Proficient Writer / Complaint Handling / (65 WPM)

Office Skills:

Word / PowerPoint / Outlook / Windows Vista/Windows 7

Computer

Skills:

PROFESSIONAL EXPERIENCE

Area 51 (Salt Lake City, UT) / Customer Service Specialist, As needed, 5/12 to Present

■ Excelled in role requiring the ability to handle a variety of customer service and administrative tasks

and resolve customer issues with expediency.

■ Worked professionally with customers to produce a friendly and welcoming environment. content.

■ Consistently praised by management for the quality and timeliness of work, reliability, organization,

exemplary customer service and team-player attitude.

Bishop Storehouse (Sandy, UT) / Customer Service and Stocking, Volunteer

■ Performed adeptly in the workplace, aiding customers in finding products, taking purchases to their

car, and creating a hospitable environment.

■ Worked in a fast paced environment, excelling in the ability to think quickly and stay busy.

■ Praised often by management, customers, and coworkers for swift and systematic work involving

stocking, bagging, and customer support.

EDUCATION

PARADIGM HIGH SCHOOL (South Jordan, UT)

Liberal Arts and Leadership Training, 2011

ACHIEVEMENTS

STUDENT CLASS PRESIDENT

Paradigm High School, 2010-2011

STUDENT GOVERNMENT

Paradigm High School 2010-2011

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