Customer Service Quality Assurance

Shamira Watson

Student

**** ***** **** *** - *******, TN 38119 – ************@*****.*** – 901-***-****

Shamira Watson

Objective:

To obtain an entry level position with a company that will utilize my skills and experience with opportunity for growth and

advancement.

WORK EXPERIENCE

Customer Service

Peace Wellness Medical Center: Olive Branch, MS; February 2012 to Present

• Administrative Assistant: Responsible for all administrative and clerical tasks as well as the orientation of new

team members. Also served as customer service agent by assisting front desk guests.

Warehouse Worker

Instaff Temporary Service: Memphis, TN; July 2010 to December 2011

• Finisher: Responsible for quality assurance which consisted of picking and scanning items required for the

assembly line. Responsible for inspecting each item for any damages and assure accuracy before packing and

shipping them to the consumer. All damages were audited and reported to the on duty supervisor.

Warehouse Worker

Sharp Manufacture Company: Memphis, TN; November 2008 to June 2010

• Solderer: Soldering and building solar panels, cleaning, inspecting them for any scratches and/or damages, and

packing them to be shipped.

Customer Service

Burlington Coat Factory - Memphis, TN; April 2006 to October 2008

• Cashier/Customer Service Representative: Primarily responsible for assisting customers at check out and

ensuring satisfaction with their shopping experience. Responsible for maintaining the sales floor, assisting

consumers with their purchase selections and any customer related questions and/or concerns.

Education

Perusing License in Barbering

Tennessee Technology - Memphis, TN;

2013 to 2015

G.E.D (General Education Diploma)

Messick Adult Center - Memphis, TN

2013 to 2013

Shamira Watson

Student

2912 Brook Tree Cir - Memphis, TN 38119 – ************@*****.*** – 901-***-****

Skills

• Ability to type 35 WPM

• Knowledge of Microsoft Office (Word, Excel, Outlook)

• Ability to meet deadlines

• Ability to work independently and/or in an team environment

• Ability to adequately perform multiple tasks in a fast paced environment

• Willing to learn new job skills

References

References available upon request.

Contact this candidate