Customer Service Quality Assurance
Resume:
Carrie S. Rachel
Clinton, Utah 84015
Cell: 770-***-****
E-Mail: ******.****@*****.***
Objective
To obtain a position that lets me utilize my work ethic and customer service skills.
Career Overview
Dedicated and enthusiastic customer service associate/cashier with motivation to
maintain customer satisfaction and contribute to company success. Very responsible
with 8+ years of experience working in fast-paced environments. Solid team player
with great positive attitude.
Core Strengths
• Excellent written and verbal
• communication skills.
• Self starter with a can do attitude.
• Strong organizational skills.
• Extremely productive in a high
• volume busy environment.
• Creative problem solver.
• Fast learner.
Skills
•Cash Register trained:
-Great with cash handling
-Can ring up customers an a timely manner
•Keyboarding:
-Can type 35 wpm
-Microsoft Word
-Word Perfect
-PowerPoint
•General Work Environment:
-Excellent at problem solving
-Great with paying attention to detail
-Great with instructing and presenting presentations
-Good with negotiation,public speaking, sales and working with/in a team
Work Experience
• November 2009 to October 2013
Walmart
Layton, Utah
Cashier, Overnight stocker
Worked as a team member performing cashier duties, product assistance and cleaning
while providing excellent customer service.
•November 2012 to February 2013 (2nd Job)
Teleperformance
Ogden, Utah
Call Center Representative
Resolved problems by clarifying issues,implemented solutions,alternative solutions and
researched and explored answers.
•September 2012 to November 2012(2nd Job)
Xerox
Salt lake City, Utah
Call Center Representative
Resolved problems by clarifying issues,implemented solutions,alternative solutions and
researched and explored answers.
• October 2011 to January 2012(2nd Job)
FedEx
North Salt Lake, Utah
Package handler, Quality Assurance
Loaded trucks, changed addresses and repacked packages.
• November 2009 to December 2009
UPS
Ogden, Utah
Driver Help
Helped deliver packages to addresses.
•September 2009 to March 2010
Chuck E. Cheese
Layton, Utah
Cashier
Rang up and described product to customers and accurately explained details and
care of merchandise.
• February 2008 to September 2009
AMF Union City Lanes
Union City, Georgia
Bowling attendant
Assisted customers with their shoe selections and bowling lane.
• November 2008 to June 2009
Circuit City
Morrow, Georgia
Floor Associate
Provided excellent customer service, answering customer inquiries, solving problems,
and providing new product information.
• May 2008 to November 2008
Dj's Wings and Things
Lagrange, Georgia
Cook
Maintained cleanliness and prepared food for customers.
• April 2005 to May 2008
McDonald's
Fayetteville, Georgia
Cashier,Cook
Responsible for cooking and ringing up customers in timely manner and guaranteeing
high level of customer service.
Educational Background
Riverdale High School
Riverdale, Georgia
High school diploma
Contact this candidate