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Customer Service Engineer

Location:
Akron, OH
Posted:
December 14, 2013

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Resume:

C. Jeanette Benware

*

C. Jeanette Benware

440-***-****

***** ******** ****.

Avon Lake, OH 44012

Email: *********@*****.***

Objectives

While I am primarily seeking a CAD Drafting position within a continuously forward moving company, I

am very open to new opportunities for personal and career growth/redirection.

Education

Associate Degree

Lorain County

0/2008 - 1/2010 Elyria - Ohio

Community College

Associate Degree

10/2000 - 9/2002 ITT Technical Institute Strongsville - Ohio

Skills:

AutoDesk Auto CAD Mech. Desktop 2000-2011 Intermediate Currently used / 13 years

Autodesk Inventor Beginner 1 year ago / 0 years

Microsoft Excel Intermediate Currently used / 12 years

Microsoft Power Point Intermediate Currently used / 12 years

Microsoft Publisher Intermediate Currently used / 5 years

Microsoft Word Intermediate Currently used / 17 years

PhotoShop Beginner Currently used / 5 years

TYPING/KEYBOARDING Intermediate Currently used / 22 years

Experience

10/2001 - 4/2013 Computer Aided Drafting Schawk

Technician

Global, Inc.

Kalamazoo/Michigan/US

As a CAD Drafter I was responsible for the generation of specification

document drawings for the Energizer Battery Packaging Specifications

Department in Westlake, Ohio. My duties entailed generating Engineer

driven battery component and packaging drawings as well as making

revisions to existing specification drawings.

I was also tasked with maintaining a data bank of over 50,000

permanent, in-progress and archived drawing files.

I also created several CAD related SOP documents in an effort to aid

office personnel in their understanding and manipulation of the Auto

Desk Trueview application. My writing ability was similarly utilized to

create non-CAD related SOP and training documents as well as Inter-

office communications.

In 2012 my job responsibilities were expanded in order to increase my

knowledge of other aspects of the packaging process. This expansion

entailed being trained in Bill of Materials generation within the Go 2

Market system and basic SAP data entry.

Program Experience:

Microsoft Word/Excel/PowerPoint/Publisher - Proficient

Auto Desk AutoCAD Mechanical Desktop (2011) - Proficient in 2D

platform

Auto desk Inventor - Training received, but actual experience is cursory.

Solid Works - Certificate of Course completion from Lorain County

Community College received in 2002. Actual experience cursory due to

a companywide software transition to AutoCAD.

5/2002 - 9/2002 Architectural Detail Drafter Gatewood

(CAD) Design

Works

North Royalton/Ohio/US

Generated detail and shop drawing for various architectural projects

C. Jeanette Benware

3

using Auto Desk AutoCAD (R14 and 2000).

Under Contract with the Cleveland Quarries, provided drafting services

for:

Ohio Weslyan University (New Science Center)

Cleveland Botanical Gardens

Stewarts Department Store (Maryland)

10/1990 - 10/2000 Aviation Ordnanceman- United

Enlisted States

Navy

Orlando/Florida/US

Station: Naval Air Station Keflavik, Iceland:

Position: PAX Customer Service Representative.

As a PAX agent I was responsible for the processing of flight passenger

manifests and the in and out processing of various passenger flights in

and out of the Keflavik, Iceland air station

Station: Naval Air Station Oceana, Virgina (Virginia Beach)

Position: A-6 Intruder Plane Captain and Aviation Ordnanceman

As a plane captain for the A-6E Intruder aircraft I was responsible for

pre and post flight inspections and maintenance for assigned aircraft. I

was also responsible for assisting the pilot with on the deck launch

sequence and taxiing/parking of aircraft.

As an Aviation Ordnanceman I was responsible for the inspection and

maintenance of the various armament devices on board the aircraft as

well as the assembly and loading of various types of aircraft ordnance.

Station: Naval Station Fallon, Nevada

Position: Aviation Ordnanceman

While stationed at Naval Station Fallon I was assigned to the Weapons

Department. I performed various duties to include ordnance magazine

inventory, ordnance assembly, and the transport of armament loads to

and from bombing practice ranges. Once I was promoted to a

supervisory position my responsibilities included organizing and

tracking the training for Weapons Department personnel and supervising

bomb build evolutions.

Station: USS Abraham Lincoln CVN-72 (Everett, Washington)

Position: Bomb Magazine Supervisor, Weapons Department

C. Jeanette Benware

4

As magazine supervisor I was responsible for the one of several

shipboard bomb magazines and the personnel assigned to them. My

responsibilities included conducting magazine inventories, leading

bomb/missile building evolutions, inspecting magazines for safety

compliance as well as at-sea ordnance on and offloads. I was also tasked

with organizing training for the G-3 Weapons Division and maintaining

the training jackets for over 70 G-3 personnel.

C. Jeanette Benware

5



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