Customer Service Manager
Resume:
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Karen Hippe
Cushing, OK 74023
Phone: 903-***-****
Alt. Phone: 918-***-****
E-mail: *******@*******.***
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Objective
Seeking a permanent, full time position that will allow me to contribute
my clerical skills and experience to satisfy the needs of my employer to
our mutual satisfaction. I am a hard worker, loyal, and honest. I would
be an asset to any employer.
Summary of Qualifications
Highly motivated, dependable and loyal Office/Administrative Assistant
with fourteen years of experience in office settings. Knowledge of
Quickbooks, Peachtree Accounting, Microsoft Outlook, Word, Works, and
other office softwares. Experience in Accounts Payable, Accounts
Receivable, Payroll, Purchasing/Receiving, Shipping, and Ebay/Internet.
Excellent customer service skills, communication abilities, able to work
with little to no supervision.
Work Experience
Ebay Processor (2/2012 - 7/2013)
AA Discount Restaurant Supply, Tyler, TX
Process and enter new orders into Peachtree Accounting from Ebay and
company website. Answer phone, provide information and assistance to
customers, assist at retail counter as needed, assist other
departments/employees as needed including purchase orders, receiving,
accounts payable. Process customer payments online via credit card
gateway or PayPal. Other duties as assigned/needed.
Store Manager (8/2011 - 2/2012)
Rapid Refill, Tyler, TX
Manage store front, order and stock inventory, create, approve and
receive purchase orders, customer service
Ebay Processor (5/2008 - 7/2011)
AA Discount Restaurant Supply, Tyler, TX
Process and enter new orders into Peachtree Accounting from Ebay and
company website. Answer phone, provide information and assistance to
customers, assist at retail counter as needed, assist other
departments/employees as needed including purchase orders, receiving,
accounts payable. Process customer payments online via credit card
gateway or PayPal. Other duties as assigned/needed.
Office Manager (1/2008 - 4/2008)
Dove Security & Investigations, Tyler, TX
Accounts Receivable, Payable, Payroll, Customer Service, Contracts,
Interviewing, Uniform Issuing/Check in, some light guard duty, research
for investigations.
Office Manager (4/2007 - 1/2008)
Brosang's Landscaping, Whitehouse, TX
Accounts Receivable, Payable, Payroll, Banking, Customer service,
scheduling, contracts
Education
High School Graduate
Agra High School
Agra, OK
Maintained a solid A/B average, graduated Salutatorian of class of 1988
with GPA 3.86.
Additional Qualifications
Quickbooks Instruction- 6 weeks at Tyler Junior College Adult Education
Campus, Tyler TX. Certificate received April 2000. Operation of copier,
fax machines, 10 key by touch, Pitney Bowes mailing system, multi-line
phone system
References
Cherish Norman
Marketing/Outside Sales
1917 South Beckham
Tyler, TX 75701
Phone: 903-***-****
Alt. Phone: 903-***-****
Relationship: Former Co-Worker
E-mail: ***@***************.***
Mary Rogers
Sales Associate
12416 Hwy 155 South
Tyler, TX 75703
Phone: 903-***-****
Relationship: Former Co-Worker
E-mail: ****@**********.***
Shane Noble
Manager
12416 Hwy 155 South
Tyler, TX 75703
Phone: 903-***-****
Alt. Phone: 903-***-****
Relationship: Former Supervisor
E-mail: *****@**********.***
Contact this candidate