Customer Service Representative

April Williams

**** ******** **** *** ****

Kennesaw, Georgia 30152

404-***-****

*************@*******.***

EXPERIENCE

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Product Analyst

• Create, maintain, update and upload products on over 7 of the companies office furniture websites.

• Update product availability daily by completing and logging inventory reports

for various vendors

• Create and complete follow up projects based on the newness and availability of products sales.

• Keep in constant communication with manufactures and vendors to ensure that product information is

current and our products stay competitively priced.

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2008 - 2011 Wellstar Kennestone Hospital; Mammography Department, Kennesaw, Georgia

Medical Records Clerk/ Technologist Assistant

• Front/back office and patient check in.

• Assist technologist with prepping patients for their exams.

• Scan, file, retrieve and modify medical records via analog and digital systems.

• Appointment scheduler for patients with suspicious findings.

• Ordering exams and contacting physician to obtain referrals for scheduled appointments.

• Knowledgeable of ICD-9 and CPT Codes

2012 Randstad; Niche Cubed, Atlanta, Georgia

Marketing Account Representative

* Account Manager for 300+ accounts

* Research, develop and maintain contact names and phone numbers for each individual account

* Connect with decision makers to establish interest and determine their compatible path for OS Instalment.

* Assist decision makers with compatibility testing and certification of their software and hardware products

* 100+ calls per day to follow up and maintain constant communication in order to close out accounts

2005 - 2006 Instawares Restaurant Supply, Kennesaw, Georgia

Data Entry Clerk/ Customer Service Representative

• Maintain, update and correct product information on company’s website.

• Create and update spreadsheets for new and existing products using Microsoft Office Suite.

• Cross referencing products by contacting manufactures and vendors.

• Processing orders/payments and providing customers with product information.

Education

2009 Kennesaw State University, Kennesaw, Georgia

Completed 55+ credits towards a Bachelor degree in Geographical Information Science (attending)

2006 North Metro Technical College, Acworth, Georgia

Received a Health Care Technician Diploma

References Available Upon Request

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