Customer Service Loss Prevention

Cherry Tomada

** ****** ****** ***. *

Brisbane, CA 94005

Tel: 650-***-****

************@*****.***

FOCUS: To secure a challenging position that allows me to utilize my professional work ethics and

supervisory skills with the opportunity for advancement.

PROFILE:

• Meticulous and effectively manages execution where performance is not being met.

• Dedicated individual; Go above and beyond expectations.

• Resourceful in completing projects; ability to multi-task effectively.

• Well integrated and effectively maneuvers through complex situations.

• Constantly implementing strategies to strive for improvement.

• Extensive knowledge of loss prevention and daily focus utilizing all necessary tools required.

• Embrace diversity and strives for collaboration to find common ground.

• Recognized and awarded for achievements.

• Promoted and trained several individuals.

EXPERIENCE:

Target - Colma, CA Dec 2003 – Jul

2007

LOSS PREVENTION OFFICER

• Focused on deterring theft by executing external apprehensions; Assisted and initiated investigations

leading to apprehending dishonest team members; Conducted daily sales tracking on high ticketed

merchandise; Schedules; Assisted with interviews for new hires; Installed several cameras focusing on areas of

the store concerning activities of theft; Trained new hires; Covered and worked every store in the district that

needed support; Partnered up with site managers and participated in meetings to focus on safeness, theft, and

fraud; Monitored cash shortages. Monitored cash, checks, and credit card transactions.

Target - San Bruno, CA

Feb 2000 – Dec 2003

SECURITY GUARD

• Monitored top theft store items; Assisted with closed circuit television surveillance during external

apprehensions; Conducted daily counts for high ticketed merchandise; Placed security tags on high ticketed

merchandise; Monitored team members for dishonest activity.

American Protective Services - Daly City, CA Nov 1997 – Dec

1998

SECURITY GUARD

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting

buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Obtains help

by sounding alarms. Completes reports by reporting irregularities; occurrences and surveillance activites.

Little Caesar’s Pizza - Daly City, CA July 1992 – Oct

1992

Cherry Tomada

71 Thomas Avenue Apt. 8

Brisbane, CA 94005

Tel: 650-***-****

************@*****.***

CASHIER/INVENTORY CLERK

• Cashier, inventory, pizza dresser, dishwasher, customer service, phone operator, took orders, handled

cash and deposited into safe.

EDUCATION:

• Skyline Junior Community College-General Education-Non-graduate On and Off from 1997 -

2012

• Jefferson High School-General Education-Graduated 1991 -

1996

SKILLS:

Proficient in the use of MS Word, Excel, Access, PowerPoint, Outlook, POS System, CCTV Cameras, Loronix,

Case Incident Reporting Systems, Case Incident Management Systems, Computer savvy.

STRENGTHS: Demonstrate Accountability, Drive Change, Manage Execution, Think Strategically, Manage

Performance, Build Trust, Maximize Relationships, Communicate Effectively, and Demonstrate Courage.

***References available upon request***

Contact this candidate