Customer Service Representative

Natalia Charif

[pic]

Mobile: 079********

Email: ******@*******.**

EDUCATION

. October 2010 - June 2012: Postgraduate Studies in Translation and

Interpreting, Poznan College of Modern Languages (Poland)

. June 2009: English Philology, Bachelor of Art in the field of modern

foreign language teaching, Poznan College of Modern Languages (Poland)

. June 2005: German Philology, Master in the field of modern foreign

language studies, Adam Mickiewicz University, Poznan (Poland)

. June 2003: German Philology, Bachelor of Art in the field of modern

foreign language teaching, Adam Mickiewicz University, Poznan (Poland)

PROFESSIONAL CAREER

. Since October 2013: Technical Support Agent, WDS, Bournemouth

. August 2013 - October 2013: support worker (driver), MiHomecare,

Hersham/Hindhead

. September 2004 - August 2013: teacher of German and English, Primary

School in Dolsk (Poland)

. July 2012 - July 2013: freelance translator and interpreter

(Polish/English/German)

. July - August 2012: customer service representative at Concentrix/ASOS

(Belfast, Northern Ireland)

. July - August 2005: receptionist at Hotel Pod Wie? in ?rem (Poland)

. February - August 2004: customer service representative at

Centralwings (Poznan, Poland)

LANGUAGES

. Polish: mother tongue

. English: advanced

. German: advanced

. Spanish: basic

COMPUTER SKILLS

. Good computer skills including MS Office (Excel, Word, PowerPoint)

. Affluent with the Internet operations

COMPLEMENTARY INFORMATION

. Driving license, category B

PERSONALITY

. communicative

. possessing good organizational skills

. hard-working

. working to deadlines

. able to work individually and in a team

. highly motivated

. creative and enthusiastic

INTERESTS AND ACTIVITIES

. Travelling, foreign cultures

. Foreign languages

. Interior design

. Gardening

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